Sales Coordinator

Qualification & Requirements:
Education: Minimum Diploma or equivalent

Experience: 1–3 years of experience in inside sales, sales support, or

customer service.

Technical Knowledge: Familiarity with offshore equipment (e.g.,

Rigging & Consumables) is a significant advantage.

Skills: (i) Proficiency in Microsoft Office (especially Excel) and CRM tools. (ii) Good knowledge of logistics, shipping, and INCO terms. (iii) Excellent communication skills for stakeholder engagement.

Attributes: Meticulous, detail-oriented, with the ability to work under pressure and meet tight deadlines

A team player with committed attitude, excellent communication and interpersonal skills

Ability to work in a fast-paced and dynamic environment.

Key Responsibilities & Duties Include:
Sales Inquiry & Quotation Management: Receive, review, and qualify incoming customer enquiries/technical queries for offshore products (e.g., rigging and consumables). Prepare accurate and timely technical/commercial quotations.

Order Processing: Manage end-to-end sales orders from Purchase

Order (PO) receipt to invoice generation and final delivery.

Technical Support & Coordination: Whenever required, collaborate with internal teams (engineering, production, warehouse, service team and procurement) to ensure technical specifications, drawings, and certificates are met.

Logistics & Documentation: Coordinate with forwarders for import/export shipping documentation.

Client Relationship Management: Maintain healthy relationships with existing customers and support the sales team.

Database Maintenance: Update and maintain accurate records of customer information and sales activity (e.g., In-House ERP systems & E-Filing).

Assist Accounts Department to follow up on payment (if any)

Any other ad hoc assignments

FRANKLIN OFFSHORE INTERNATIONAL PTE. LTD.