Sales Coordinator

About us

Iconic Marjorie Hotel, a Tribute Portfolio, is a prestigious hospitality establishment that combines heritage elegance with contemporary luxury. We are committed to delivering exceptional guest experiences and maintaining the highest standards of service excellence. Our team is dedicated to creating memorable moments for our valued guests whilst fostering a collaborative and supportive work environment.

About the role

We are seeking a Sales Coordinator to join our dynamic sales and administrative team at our Bayan Lepas, Penang location. This is a full-time position that plays a vital role in supporting our sales operations and ensuring seamless coordination between our sales team, clients, and other departments. As Sales Coordinator, you will be instrumental in driving our sales efficiency and maintaining strong client relationships through exceptional organisational and administrative support.

What you'll be doing

• Coordinating and scheduling sales meetings, site visits, and client presentations
• Preparing and compiling sales proposals, quotations, and contracts for clients
• Maintaining and updating client databases and sales records with accurate and timely information
• Processing sales orders and ensuring all documentation is complete and submitted correctly
• Liaising between the sales team, operations, and other departments to ensure smooth execution of sales agreements
• Managing correspondence with clients via email, telephone, and other communication channels
• Tracking sales performance metrics and preparing reports for management review
• Assisting with promotional materials, event coordination, and sales initiatives
• Handling general administrative duties including filing, scheduling, and data entry
• Supporting the sales team with research on potential clients and market opportunities

What we're looking for

• Proven experience in a sales support, administrative assistant, or similar coordinator role within the hospitality or customer-facing industry
• Strong organisational and time management skills with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills in English, with proficiency in Bahasa Malaysia an advantage
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with customer relationship management (CRM) systems
• Attention to detail and accuracy, particularly when handling contracts and financial documentation
• Professional demeanour with strong interpersonal skills and the ability to build positive relationships with clients and colleagues
• Ability to work independently as well as collaboratively within a team environment
• Basic understanding of hotel operations and sales processes is preferred
• Problem-solving mindset with a proactive approach to identifying and resolving issues

What we offer

At Iconic Marjorie Hotel, a Tribute Portfolio, we believe in supporting our employees' professional growth and personal wellbeing. We offer competitive remuneration and a range of benefits designed to enhance your career and lifestyle.

• Competitive salary and performance-based incentives
• Staff accommodation or housing assistance options
• Complimentary meals during your working hours
• Comprehensive health and wellness benefits
• Professional development and training opportunities
• Career advancement pathways within our hotel group
• Employee discount on hotel facilities and services
• Supportive and inclusive workplace culture
• Work-life balance initiatives and flexible scheduling where possible

We are committed to creating an inclusive workplace and welcome applications from all candidates. If you require any reasonable adjustments or alternative formats of information during the recruitment process, please do not hesitate to contact us.

Apply now
If you are a detail-oriented professional with excellent administrative and sales support skills, we would like to hear from you. Please submit your CV, a cover letter, and any relevant certifications to our recruitment team. Join us at Iconic Marjorie Hotel, a Tribute Portfolio, and become part of our commitment to hospitality excellence.