Sales Coordinator

About the role

As a Sales Coordinator, your role is crucial in supporting our sales efforts and ensuring operational efficiency within the branch. You will be responsible for assisting in meeting branch sales targets, verifying the completeness and accuracy of loan documents, and supporting the Branch Manager in agent management. Your expertise will contribute significantly to the branch's success through meticulous document handling, effective sales support, and team coordination.

Key responsibilities

• Assist in implementing strategies to meet or exceed branch sales targets.
• Ensure all loan documents are complete, accurate, and in compliance with company policies.
• Work closely with agents to correct any discrepancies or missing information in loan applications and coordinate any lacking documentary requirements.
• Coordinate with the credit and risk team to facilitate smooth processing.
• Support the Branch Manager in managing and motivating sales agents.
• Handle administrative tasks related to sales activities including encoding of customer information and uploading of documentary requirements.
• Assist in addressing customer inquiries and concerns related to loan applications.
• Maintain high standards of customer service to enhance client satisfaction and retention.
• Ensure adherence to sales processes and documentation requirements.

About you

• Senior high school graduate of Management, Marketing, Economics or other related fields provided that the candidate has the required relevant work experience indicated and with the approval of the hiring manager and department head.
• Proven experience in sales, preferably in the financial services sector.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in CRM systems and/or Google Workspace is highly preferred.