Sales Coordinator

1. Client Acquisition & Business Development

• Identify, approach, and acquire new customers across industrial, construction, oil & gas, MEP, and EPC sectors.
• Develop new business opportunities for bolts, nuts, stud bolts, anchor bolts, threaded bars, washers, and special fasteners.
• Identify potential customers through online research, industry directories, LinkedIn, referrals, and direct outreach.
• Generate sales leads, conduct follow-ups, and convert prospects into active customers.
• Build and maintain a strong pipeline of prospective clients and business opportunities.

2. Supplier Sourcing & Coordination

• Identify and coordinate with manufacturers, suppliers, and distributors to obtain competitive prices and product availability.
• Request and compare supplier quotations, delivery lead times, payment terms, and commercial conditions.
• Coordinate with Purchasing to source materials according to customer specifications and project requirements.
• Maintain updated supplier databases, product pricing, and sourcing records.
• Follow up with suppliers regarding material availability, purchase orders, and delivery commitments.

3. Sales Coordination & Order Processing

• Prepare and submit quotations, sales orders, purchase orders, proforma invoices, and other commercial documents.
• Follow up on quotations and pending orders to secure business and ensure timely order execution.
• Monitor the complete sales cycle, from initial inquiry and quotation to order confirmation, delivery, invoicing, and payment collection.
• Coordinate with Production, Stores, Purchasing, Logistics, and Accounts to ensure timely order fulfillment.
• Maintain accurate records of customer inquiries, quotations, orders, and sales activities.

4. Commercial & Technical Coordination

• Understand customer requirements, product specifications, grades, dimensions, standards, and coating requirements.
• Coordinate with the technical and quality teams to clarify specifications, material certifications, inspection requirements, and compliance documentation.
• Assist in preparing technical and commercial submissions in accordance with customer and project requirements.
• Ensure quotations accurately reflect product specifications, quantities, delivery terms, and applicable commercial conditions.

5. Pricing, Costing & Sales Analysis

• Prepare competitive quotations by evaluating supplier prices, product costs, transportation, and applicable additional expenses.
• Monitor selling prices, purchase costs, gross profit margins, and quotation competitiveness.
• Maintain pricing sheets, customer databases, supplier records, and sales reports using Microsoft Excel.
• Track quotation conversion rates, pending opportunities, sales performance, and customer follow-up activities.
• Support management in identifying opportunities to improve sales revenue and profitability.

6. Customer Relationship Management

• Build and maintain long-term relationships with customers, procurement teams, project engineers, contractors, and purchasing managers.
• Respond promptly to customer inquiries, complaints, and requests for quotations.
• Maintain regular communication with existing customers to generate repeat orders and identify additional business opportunities.
• Ensure professional communication, timely updates, and high standards of customer service.

Desired Candidate Profile

• Industry Experience: Proven experience in industrial fasteners (bolts, nuts, stud bolts, anchor bolts), steel, metals, or related industrial products.
• Relevant Experience: Minimum 2 years of experience in client acquisition, business development, B2B sales, or sales coordination is preferred.
• Cold Calling & Lead Generation: Proven ability to conduct cold calls, identify potential customers, reach out to procurement managers and decision-makers, generate qualified leads, and convert prospects into business opportunities.
• Commercial Documentation: Strong proficiency in preparing quotations, processing purchase orders (POs), sales orders, invoices, and other commercial documents.
• Technical Skills: Advanced proficiency in Microsoft Excel, including complex formulas, pricing analysis, data management, reporting, and sales tracking.
• Supplier Coordination: Experience in supplier sourcing, quotation comparison, price negotiation, and material availability coordination.
• Core Competencies: Excellent negotiation, verbal and written communication, customer relationship management, follow-up, and multitasking skills.
• Industry Advantage: Practical knowledge of oil & gas, EPC, construction, steel manufacturing, production, or industrial supply chains, particularly bolts, nuts, and fasteners, is highly preferred.
• ERP/CRM Knowledge: Familiarity with ERP systems, CRM software, and maintaining customer databases, sales pipelines, and follow-up records is an added advantage.