Sales Coordinator

About the role

We’re looking for an organized, energetic and driven Sales Coordinator to join our expanding team. You'll be the organizational engine behind our sales team by supporting administrative tasks, coordinating sales activities, tracking goals, managing client interactions and helping us close deals faster.

Key responsibilities

• Coordinate and support daily sales operations including administrative tasks and preparing quotations, invoices, and other sales-related documents.
• Efficiently process customer orders and monitor pending orders to ensure timely fulfilment and customer satisfaction.
• Handle customer feedback and resolve basic issues promptly, escalating when necessary.
• Maintain and update customer records and sales data accurately.
• Act as a liaison between sales, marketing, and operation teams.
• Follow up on customer enquiries, orders, and delivery schedules.
• Prepare sales reports and perform other ad hoc duties assigned by the management.

About you

• Minimum Diploma or equivalent qualification.
• Experience in sales support or administrative roles will be an advantage.
• Good communication and organizational skills.
• Computer literacy with working knowledge in Microsoft Office (Word, Excel, and Outlook).
• Responsible, positive attitude, willing to learn, and a good team player.

Benefits

• EPF, SOCSO & EIS.
• Annual Leave and Medical Leave.
• On-the-job training will be provided.
• Performance bonus (subject to company performance).

About us

At Indaplast Packaging Sdn Bhd, we value our employees and are committed to creating a supportive and rewarding work environment. Our employees benefit from a positive workplace culture that encourages a collaborative team spirit where your contributions are recognized and valued. We also support work-life balance and provide a safe and healthy working environment.