Sales Coordinator

IT Solutions Company for the marine industry

Salary based on skills experience + benefits

Our client, an IT Solutions Company for the marine industry in Limassol, is looking for an experienced Sales Coordinator who will be in contact with customers and internal partners of the group. This role is the backbone of the sales function. It is primarily focused on back-office responsibilities rather than client-facing tasks, so we are looking for someone who is detail-oriented and comfortable handling administrative and coordination work.

Responsibilities:

Facilitate and advocate for customers across all internal departments and keep customers updated on issues and requests

Train and guide the customers products and internal platforms

Create complete and accurate order confirmations, process, and track purchase orders

Handle customer complaints and possible disputes on behalf of the sales team

Co-ordinate with Operations, Support and Production/Warehouse Departments

Manage existing customer relations with Partners/Principals

Maintain pricing contracts, provide promotional details and service updates to the Customer /Supplier

Ensure all tools used by the Sales team are updated and can be used to generate reports for sales

Utilize data-driven insights to provide recommendations for processes optimization.

Requirements:

Bachelor’s degree in Business Administration, Information Technology, or in a related field

Proven experience as a Sales Coordinator or in a supporting role in sales or similar

Experience in the maritime industry

Excellent communication and interpersonal skills.

Detail-oriented with strong organisational skills

Problem-solving mindset and ability to adapt in a dynamic environment

Strong computing and research skills

Being able to catch up with technology is very important (tech savvy)

Fluency in Greek and English (written and spoken) is required

The working hours are 08:30-17:30, with a 1-hour of lunch break (onsite).