SALES COORDINATOR

Job highlights

• Any graduate / Diploma
• Customer service experience in an office setting

SALES COORDINATOR

Responsibilities :

Managing all the sales related activity of the company. Handling a high volume of customer enquiries whilst providing a high quality of service to each caller. Writing up accurate and grammatically correct sales correspondence. Tracking sales orders to ensure that they are scheduled and sent out on time. Effectively communicating with customers in a professional and friendly manner. Ordering and ensuring the delivery of goods to customers. Supporting the field sales team. Ensuring that staff uniforms and personal appearance are always clean and professional. Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. Organizing sales promotional campaigns. Contacting potential customers to arrange appointments. Speaking with customers using clear and professional language. Resolving any sales related issues with customers. Completing the administrative needs of the Sales Department. Making follow-up calls to confirm sales orders or delivery dates. Responding to sales queries via phone, e-mail and in writing. Accurately analyzing and assessing statistical data.

KEY SKILLS AND COMPETENCIES

Professional

Customer service experience in an office setting. Can calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Strong ability to multi-task, prioritize and execute. Ability to perform under pressure and stressful conditions.

Personal

Professional demeanor and attitude. A fast learner who can quickly understanding and articulate new technologies and processes.

ACADEMIC QUALIFICATIONS

Any graduate / Diploma