Sales Coordinator

About the role

MID LOGISTICS SDN. BHD. is seeking a Sales Coordinator to join our dynamic team in Johor Bahru, Johor. This is a full-time position that plays a vital role in supporting our sales operations and ensuring seamless communication between our clients, sales team, and internal departments. As Sales Coordinator, you will be the backbone of our sales administration, helping to drive efficiency, maintain strong client relationships, and contribute to the achievement of our sales objectives.

What you'll be doing

• Processing and managing sales orders, quotations, and invoices with accuracy and attention to detail
• Coordinating communication between clients, the sales team, and other departments to ensure smooth transaction flow
• Maintaining up-to-date client databases and CRM systems to support effective sales tracking and reporting
• Preparing sales reports, performance metrics, and documentation for management review
• Handling client enquiries and providing administrative support to resolve issues in a timely manner
• Scheduling meetings, preparing meeting materials, and supporting sales presentations and proposals
• Assisting with order fulfilment, delivery coordination, and follow-up to ensure customer satisfaction
• Managing sales documentation, contracts, and records in accordance with company procedures
• Supporting promotional activities and special projects as required by the sales department

What we're looking for

• Proven experience in a sales administration or client services role within a logistics or commercial environment
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
• Excellent communication skills, both written and verbal, with proficiency in English
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with CRM systems
• Attention to detail and a commitment to maintaining accuracy in all administrative tasks
• Customer-focused mindset with the ability to build and maintain positive client relationships
• Ability to work collaboratively within a team environment and support colleagues across departments
• Diploma or equivalent qualification in Business Administration, Commerce, or a related field (preferred)
• Knowledge of logistics or supply chain operations is advantageous