Sales Coordinator

The Sales Coordinator provides administrative and operational support to the Sales and Marketing team to ensure the efficient execution of sales activities, client engagements, and revenue-generating initiatives. The role is responsible for preparing proposals and contracts, coordinating client requirements, maintaining sales records, assisting in account management, and facilitating communication between clients and hotel departments to deliver exceptional customer service and achieve business objectives.

Key ResponsibilitiesSales Administration

• Provide administrative support to the Sales team in achieving departmental revenue targets.
• Prepare quotations, proposals, contracts, banquet event orders (BEOs), and other sales-related documents.
• Maintain accurate client databases, account files, and sales records.
• Prepare weekly, monthly, and annual sales reports as required.
• Monitor contract statuses and ensure timely processing of agreements and documentation.

Client Coordination and Relationship Management

• Serve as a liaison between clients and hotel departments to ensure smooth coordination of requirements.
• Respond promptly to client inquiries, requests, and correspondence.
• Coordinate site inspections, hotel tours, and client meetings.
• Assist in maintaining strong relationships with corporate accounts, travel agents, government agencies, and business partners.
• Follow up on inquiries, proposals, and pending bookings.

Event and Group Coordination

• Coordinate with Operations, Front Office, Housekeeping, Food & Beverage, Banquets, and other departments regarding group bookings and events.
• Ensure all client requirements and event details are communicated accurately to concerned departments.
• Assist in organizing corporate events, meetings, conferences, weddings, and social functions.
• Monitor event execution and client satisfaction before, during, and after events.

Reservation and Revenue Support

• Assist in managing group reservations and room block allocations.
• Monitor booking status and rooming lists for group business.
• Support sales initiatives to maximize occupancy and revenue opportunities.
• Assist in tracking sales performance and revenue projections.

Marketing Support

• Assist in the implementation of hotel sales and marketing campaigns.
• Coordinate promotional activities, partnerships, and marketing initiatives.
• Support the development of marketing materials and presentations.
• Maintain updated hotel information, rate sheets, and promotional collateral.

Documentation and Compliance

• Ensure completeness and accuracy of client files and documentation.
• Maintain confidentiality of client and hotel information.
• Adhere to hotel policies, procedures, and brand standards.
• Ensure compliance with contractual obligations and internal approval processes.

Qualifications

• Bachelor's Degree in Hospitality Management, Tourism Management, Marketing, Business Administration, or a related field.
• At least one (1) year of experience in Sales, Marketing, Reservations, Events, or Hotel Operations is preferred.
• Fresh graduates with strong administrative and customer service skills are welcome to apply.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience with hotel reservation systems and CRM software is an advantage.

Competencies and Skills

• Strong organizational and administrative skills.
• Excellent verbal and written communication abilities.
• Customer-focused with strong relationship-building skills.
• Attention to detail and accuracy.
• Time management and multitasking capability.
• Strong coordination and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Professional presentation and interpersonal skills.

Pay: Php17,000.00 - Php22,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person