Sales Coordinator

Job Title

• Sales Coordinator

Location

• Mumbai

Experience -2 - 5 years

Work Mode

• Onsite

Must Have's- Sales Coordination Sales Support Crm Software. Tracker Update Advanced Excel MS Office

Role Overview Looking for a proactive and well-organized Sales Coordinator to be the primary point of contact between the sales team and other internal departments. The role involves extensive telephonic coordination with field sales staff, distributors, and stakeholders, along with liaising across departments such as finance, logistics, supply chain, and marketing to ensure smooth order-to-delivery execution and day-to-day sales support. Strong communication skills, a calling-first approach, and the ability to multitask across stakeholders are essential.

Key Responsibilities Act as the single point of contact for the field sales team, handling daily calls to collect orders, updates, and field feedback

Coordinate telephonically with distributors, stockists, and retailers to resolve order, dispatch, and any other queries

Coordinate with the finance/accounts team on invoicing, payment follow-ups, and credit-limit clearances

Work with the marketing team to align on scheme communication, promotional activity, and material dispatch to the field

Follow up proactively with the sales team on pending tasks, targets, and outstanding action items

Maintain and update trackers for orders, complaints, and stakeholder communication

Escalate and follow through on unresolved issues between sales and other departments until closure

Schedule and coordinate internal sales meetings, calls, and reviews

Ensure timely and accurate flow of information between the sales team, management, and support functions

Assist in streamlining sales processes and improving reporting efficiency

Required Skills & Competencies Excellent verbal communication skills with confidence to handle high call volumes

Strong coordination and follow-up skills across multiple stakeholders and departments

Ability to multitask and prioritize in a fast-paced sales environment

Good working knowledge of MS Excel and MS Office for tracking and reporting

Patience and problem-solving ability while managing queries from the field

High level of ownership and accountability for open issues