Sales Coordinator

Job Summary
We’re looking for a highly organized and motivated Sales Coordinator to support our sales team and help drive day-to-day sales operations. This role is ideal for someone who enjoys working with people, keeping processes on track, and contributing directly to business growth.

Job Description:

• Communicate with customer daily and promptly, understand and engage in issues and opportunities within each account.
• Customer meeting preparation support, including preparing sales decks, gathering samples, preparing quote sheets
• Retrieves Purchase Orders, coordinate delivery for both customer warehouse delivery and direct shipments. Review and ensure accuracy of details and ability to ship as written, bring any issues to attention of Manager, and when ready enter PO into ERP system
• Responsible for releasing all SPECIALTY POs to USA 3PL and ensuring that they are executed and shipped correctly on a timely basis
• Responsible for creating shipping documents, closing the shipping document and invoicing each customer in priority.
• Responsible for all customs documents that must accompany each shipment crossing the border ie. Sample shipments, trade show shipments etc.
• Responsible for taking steps to achieve credit card payment for orders
• Liaises with internal Operations, Logistics and Warehouse teams
• Assist in management and setup of accounts, and support external Sales Team
• Responsible for reviewing customer terms and sending the appropriate customer orders for payment processing when necessary before releasing those orders
• Responsible for releasing all POs to the warehouse and ensuring that they are executed and shipped correctly
• Responsible for reviewing “PO change alerts” generated by the ERP system to see if any significant inventory issues arise as a result of the changes, and alerting Senior Sales team when this occurs

Qualifications :

• Experience in a sales support, sales coordination, or administrative role.
• Capable of interacting with customers effectively while working through inquiries and issues.
• Excellent communication skills (oral and written) and above average problem-solving skills
• Demonstrated organizational skills and be able to work independently with the ability to prioritize and multitask in a fast-paced environment.

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Vision care

Work Location: In person