Sales Coordinator

Job Description – Sales Coordinator / Sales Administrator

About the Role

We are looking for a proactive Sales Coordinator who thrives on organization and keeping things moving. You’ll be the "engine room" of our sales department—ensuring our customers are happy, our data is accurate, and our sales team is set up for success. If you are a problem-solver who loves detail, we want to hear from you.

Key Responsibilities:

• Liaise with customers to schedule appointments and ensure the Sales team is equipped with accurate and up-to-date materials.
• Respond promptly to customer inquiries, provide updates on order status or delays, and coordinate delivery timelines.
• Accurately process and validate sales orders received via phone, email, or mail, ensuring all product codes, pricing, and discounts are correctly applied.
• Input and manage orders in the system, ensuring timely fulfillment in accordance with customer requirements.
• Coordinate with relevant departments (Sales, Purchasing, Warehouse and Finance) to ensure seamless execution of sales activities and efficient resolution of issues.
• Develop and maintain organized filing systems and sales records; prepare regular sales reports and assist in providing financial data to the Finance team.
• Support promotional activities by presenting the company’s products and services in a professional and compelling manner to potential customers.
• Ensure compliance with company policies, industry regulations, and relevant legal requirements.
• Undertake any other sales-related tasks or special assignments as directed by the immediate superior.

Qualifications & Requirements

• Diploma / Advanced / Higher Certificate in Business Management or related field.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service abilities.
• Able to multitask and work under tight deadlines in a fast-paced environment.
• Up-to-date with current market and industry trends.

Job Type: Full-time

Pay: RM2,200.00 - RM2,900.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person