Sales Coordinator

Position Overview

Forge Hospitality is looking for an energetic Sales Coordinator to join the sales team at our Holiday Inn in Morgantown. This role plays a key role in supporting the sales team by assisting with administrative tasks related to group bookings, events, and catering services. This is an entry-level position ideal for someone looking to start a career in hotel sales and hospitality or a strong front desk agent looking to take the next step in their career. The role involves a mix of customer service, event coordination, and sales support, and offers an opportunity to grow within the company.

Key Responsibilities

• Deliver exceptional service to guests, clients, and internal team members.
• Support the Sales Team by preparing group contracts, event documentation, and client communications as directed.
• Assist in creating Banquet Event Orders (BEOs) for catering events and help coordinate event details with clients and the hotel operations team.
• Handle inquiries and walkins for group and meeting room bookings, ensuring information is passed to the correct sales representative.
• Help manage group room blocks by entering rooming lists, confirming details with clients, and ensuring the Front Desk team has uptodate information.
• Follow up on group and event bookings, ensuring all documentation is completed accurately and sales systems are uptodate.
• Help update and maintain marketing materials and hotel collateral.
• Assist with site tours, promotional activities, sales calls, and customer outreach as needed.
• Maintain open communication with all hotel departments to ensure smooth coordination of events and bookings.
• Assist with social media updates and marketing efforts as directed.
• Perform other administrative tasks as required by the sales team.

Qualifications

• No prior experience required, though a strong interest in sales or hospitality is a plus.
• Hotel front desk, catering, or administrative experience is a plus.
• Good communication and organizational skills.
• Comfortable working with computers and learning new software programs.
• Ability to manage multiple tasks and prioritize effectively.
• Friendly, approachable, and a team player.
• High school diploma or equivalent required.

Why Join Forge Hospitality?

At Forge Hospitality, you’ll find more than a career — you’ll discover a place where your ideas are valued, your growth is supported, and your impact is felt across every property we manage.

• Be part of a company where values aren’t just words — they shape everything we do.
• Competitive compensation package with performance incentives.
• Comprehensive benefits, including health, retirement, and travel discount perks.

About Forge Hospitality LLC

Forge Hospitality is a dynamic hospitality management company dedicated to creating memorable guest experiences and delivering operational excellence. We pride ourselves on innovation, service, and a culture that values collaboration and results.