Sales Coordinator

About the Role

Join Our Team as a Sales Coordinator! Ready to be the heartbeat of our Sales Team? As our Sales Coordinator, you’ll be the glue that keeps everything together! Imagine teaming up with our energetic Director of Sales, savvy Sales Managers, and creative Catering Manager while conquering a variety of administrative tasks. You’ll be the master communicator, making sure every guest and hotel interaction feels seamless, the sales engine runs smoothly, and every small group event gets your special touch. If you love a fast-paced environment where your organizational superpowers and people skills shine, this is the role for you!

Responsibilities

ADDITIONAL KEY SKILLS / RESPONSIBILITIES

• Sales Office Support
• Provide daily administrative support to the Director of Sales and Sales & Catering Manager, helping ensure priorities, deadlines, and client needs are handled efficiently.

Group & Event Coordination

• Assist with group bookings, meetings, and events from the sales process through arrival.
• Help prepare group resumes, banquet event orders, proposals, and other sales-related documents.

Accurate Sales Information

• Maintain complete and accurate group, account, contact, and event information in the hotel’s sales systems.
• Ensure important details are communicated to the appropriate hotel departments.

Client Communication

• Communicate professionally and warmly with clients, meeting planners, group contacts, and prospective customers by phone and email.
• Assist with follow-up, questions, and requests as needed.

Internal Communication

• Work closely with Front Office, Food & Beverage, Operations, and other hotel departments to ensure group and event information is communicated clearly and accurately.

Site Visits & Group Arrivals

• Assist with site inspections, client visits, welcome amenities, VIP arrangements, signage, group arrivals, and other preparations that help create a positive client experience.

Sales Support

• Assist with database updates, sales calls, client follow-up, and other activities that support new and repeat business.

Reporting & Organization

• Assist with weekly and monthly sales reports, maintain organized electronic and physical files, and ensure sales documentation is completed and stored correctly.

Flexibility & Teamwork

• Assist with additional sales and hotel needs as business levels require, including occasional evenings, weekends, or holidays for important groups, events, or client functions.

KEY SKILLS/RESPONSIBILITIES

• Filing Wizardry
• Tame the paperwork jungle by expertly managing sales files, contracts, and client communications.
• Your superpower? Keeping records flawless and data entry sharp, while making sure every vital document lands in the right hands—fast and efficiently!

Master of Connections

• Be the communications maestro!
• Bridge teams and clients with ease, ensuring everyone is in sync.
• Whether it’s collaborating internally or swooping in with quick solutions for clients, your words make things happen.

Guest Happiness Hero

• Greet every client and team member with a friendly, professional touch.
• Seamlessly coordinate small group sales and elevate meetings to memorable experiences—all while thriving where the action is!

Schedule Superstar

• Keep the momentum rolling by showing up ready to shine—on regular days, weekends, or even holidays!
• Your flexible approach guarantees the hotel’s needs are always covered with Aimbridge Hospitality flair.

Goal Getter Extraordinaire

• Know the targets and play your part in smashing them!
• You’re tuned in to departmental goals and take pride in helping the sales process achieve—and exceed—every milestone.

Qualifications

ADDITIONAL EDUCATION & EXPERIENCE

• High School Diploma or equivalent required; college coursework in business, hospitality, sales, or a related field preferred.
• High School Diploma or equivalent required; college coursework in business, hospitality, or a related field preferred.

Required Skills

• Previous administrative, customer service, or sales experience.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Comfortable learning and working with computer systems, email, Microsoft Office, and hotel sales platforms.
• Ability to manage multiple priorities, meet deadlines, and follow through on assignments.

Preferred Skills

• Spanish-English Bilingual is a PLUS
• Experience in a hotel sales or administrative role preferred.

Pay range and compensation package

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the Company

PROPERTY INFORMATION

Just off Freeway 5, minutes from Six Flags Magic Mountain theme park, and less than 45 minutes from downtown Los Angeles, this all-suite hotel in Valencia, CA offers contemporary comfort and excellent service. Guests can get a bright start to the day when they choose their favorite foods at the complimentary cooked-to-order breakfast. The Evening Reception gives guests the chance to unwind over complimentary drinks and snacks served in the hotel's lush, open-air atrium.