Sales Coordinator

Only Apply If you are ok with the Night Shift.

Key Responsibilities

• Handle end-to-end coordination of Air Freight and Ocean Freight Import and Export shipments.
• Coordinate with customers, overseas agents, shipping lines, airlines, trucking companies, warehouses, and customs brokers to ensure smooth shipment execution.
• Obtain freight rates and service options from overseas partners, carriers, and vendors for customer quotations.
• Prepare and submit competitive freight quotations for air, ocean (FCL/LCL), and multimodal shipments.
• Calculate freight charges, local charges, surcharges, customs-related costs, and overall shipment profitability.
• Follow up on shipment bookings, cargo readiness, cut-off dates, vessel schedules, and delivery timelines.
• Coordinate with suppliers and shippers regarding loading addresses, pickup arrangements, cargo availability, and shipment planning.
• Review and verify shipping documents including Commercial Invoices, Packing Lists, Bills of Lading, Air Waybills, Certificates of Origin, and other trade documents.
• Resolve shipment-related issues involving documentation discrepancies, loading locations, customs requirements, cargo delays, and operational challenges.
• Maintain regular communication with customers and overseas partners regarding shipment status and operational updates.
• Develop and maintain strong relationships with overseas agents, carriers, and logistics service providers.
• Identify and approach prospective customers through calls, emails, and business development activities to generate new business opportunities.
• Follow up on inquiries, negotiate rates, and convert opportunities into confirmed shipments.
• Support management in business development, customer retention, and market expansion initiatives.
• Monitor shipment profitability and assist in cost control initiatives.

Required Skills & Qualifications

• Strong knowledge of International Freight Forwarding and Supply Chain Operations.
• Experience handling Air Freight and Ocean Freight imports and exports.
• Understanding of Incoterms, international shipping documentation, customs procedures, and transportation regulations.
• Ability to calculate freight costs, local charges, margins, and prepare quotations independently.
• Strong communication and negotiation skills.
• Ability to coordinate effectively with customers, suppliers, overseas agents, carriers, and internal teams.
• Proficiency in Microsoft Excel for reports , Outlook, and freight forwarding software systems.
• Excellent problem-solving and customer service skills.
• Ability to work independently and manage multiple shipments simultaneously.

Preferred Experience

• Experience in North American, Asian, and European trade lanes.
• Knowledge of customs clearance procedures in Canada and the USA.
• Experience handling FCL, LCL, Air Freight, Project Cargo, and Cross-Border Shipments.
• Existing network of overseas agents and logistics service providers will be considered an asset.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Paid sick time
• Provident Fund
• Work from home

Experience:

• Sales: 2 years (Required)
• Freight Forwarding: 2 years (Required)

Work Location: Remote