Sales Coordinator (CRM)

Key Responsibilities

• Support the sales team with administrative and coordination activities on a daily basis.
• Manage and update the CRM system, ensuring accurate records of leads, prospects, customer interactions, quotations, and orders.
• Track leads, follow up on inquiries, and ensure timely movement of opportunities through the sales pipeline.
• Prepare, circulate, and follow up on quotations, proposals, and sales orders.
• Coordinate with internal teams such as design, production, logistics, and finance to ensure smooth order execution and timely delivery.
• Monitor order status from confirmation to dispatch and keep customers informed.
• Follow up with customers on pending payments in coordination with the finance team.
• Prepare and maintain sales reports, dashboards, forecasts, and MIS using CRM data.
• Assist in onboarding new customers and maintaining long-term client relationships.
• Ensure data accuracy, compliance, and consistency within the CRM system.
• Support sales meetings, reviews, and presentations as required.

Required Skills & Competencies

• Strong working knowledge of CRM tools
• Good coordination and follow-up skills.
• Strong communication skills (verbal and written).
• Proficiency in MS Excel, Word, and PowerPoint.
• Ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and data accuracy.

Qualification & Experience

• Any graduation
• 1–4 years of experience in a sales coordination or CRM-related role (industry flexible).
• Experience working with sales teams and handling customer data is preferred.

Preferred Attributes

• Customer-focused approach.
• Proactive and organized mindset.
• Ability to work collaboratively across departments.

Pay: ₹360,000.00 - ₹400,000.00 per year

Work Location: In person