Sales Coordinator cum Admin Support

Who are we

We are a leading provider of warehouse equipment, material handling solutions, and industrial storage systems. With our racking manufacturing facility, project-based sales, rental solutions, and tender business, we help businesses optimize their warehouses for maximum efficiency.

Requirement:

• Diploma in Business Administration, Business Management, Sales & Marketing or related field.
• Minimum 2–3 years’ experience in Sales Coordination, Sales Administration, Customer Service or related role.
• Experience in quotation, Sales Order processing, CRM/ERP and sales documentation preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Required language : BM / English / Mandarin
• We are looking for Mandarin-speaking candidate to communicate with Mandarin-speaking suppliers.
• Knowledge of ISO 9001, tender documentation or process improvement is an added advantage.

Job Coverage

Responsibilities:

• Manage customer enquiries, quotations, sales orders and order-related documentation.
• Provide sales support and coordinate product availability, pricing and delivery information.
• Maintain accurate CRM/ERP records and prepare regular sales reports.
• Coordinate with Sales, Procurement, Warehouse, Logistics, Finance and After-Sales to ensure smooth order fulfilment.
• Monitor quotations, outstanding orders, stock and delivery status, and follow up on pending matters.
• Handle customer complaints, warranty, service and product-return coordination.
• Assist with tender/project documentation and submission requirements.
• Provide general administrative support to the Sales Department.
• Support ISO, audit, compliance and process improvement activities.