Sales Coordinator - InterContinental Singapore

YOUR DAY TO DAY 

• Attend to the general sales hotline and all incoming telephone calls within 3 rings

• Acts on guests’ requests, provides initial suggestions on sales enquiries

• Distributes sales leads immediately for responses within 24 hours

• Preparing sales related documents throughout the sales process (e.g. Proposal, Contracts, Corporate Rate Letters, Proforma invoice)

• Understands the systems and process of checking for the availability of guestrooms and event venues

• Proficient in the application of Delphi and Opera systems; maintenance and management of database, including the updating of daily revenues

• Communication and preparation of show room keys and checking of the show rooms

• Preparation / consolidation of overseas sales call schedule / appointments for Sales team

• Work on educational or familiarization groups in co-ordination with the Sales team

• Preparation, requisition and stock control of collateral, printed material, stationery, corporate gifts and promotional items

• Raising the sponsorship letters, vouchers and purchase requisition forms

• Participates in direct marketing assignments

• Assist with the preparation of new products and services as directed and provide guests with information

• Attend the sales-related meetings from time to time, and may be required to take minutes of meetings to be circulated accordingly.

• Other duties as assigned by Director of Sales or the management.

What we need from you

• Diploma/Degree in Hospitality management or related disciplines

• Minimum 1 year of relevant experience in Operations or Sales in service industry.

• Oral and written fluency in English

• Good communication skills

• Proficient in Microsoft Office applications

• Flexible work approach

• Team player

• Displays initiative