Sales Coordinator – IT Services

Indeed Job Title
Sales Coordinator – IT Services

Job Description
We are looking for a Sales Coordinator – IT Services to support the sales and business development team in managing client enquiries, coordinating sales activities, maintaining lead records, and ensuring smooth communication between prospects, clients, and internal technical teams.

The role involves sales administration, lead management, client follow-ups, proposal coordination, CRM updates, and assisting the sales team in acquiring clients for IT services and technology solutions. The ideal candidate should have strong organizational and communication skills, attention to detail, and the ability to manage multiple sales activities efficiently.

Key Responsibilities

• Coordinate with the sales and business development team to manage daily sales activities and client enquiries
• Maintain and update lead databases, prospect details, sales pipelines, and follow-up schedules
• Assist in identifying potential business clients through cold calling, email outreach, LinkedIn, Google Maps, and other prospecting channels
• Follow up with prospects and existing clients to understand requirements, share service information, and schedule meetings
• Coordinate client meetings, online presentations, consultations, and appointments for the sales team
• Assist in preparing sales proposals, quotations, service presentations, and other client-related documents
• Coordinate with clients regarding IT services, including website development, software development, mobile app development, e-commerce solutions, and other services offered by the company
• Communicate with internal technical and project teams to obtain service details, pricing information, project timelines, and updates required for client discussions
• Track lead status, client responses, pending follow-ups, and deal progress to ensure timely communication
• Update CRM systems, Excel, or Google Sheets with accurate records of sales activities, client interactions, and business opportunities
• Prepare daily, weekly, and monthly sales reports related to leads, meetings, follow-ups, conversions, and pipeline progress
• Assist the sales team in responding to client queries and ensuring timely resolution of sales-related requirements
• Support client onboarding coordination and ensure the proper handover of client information and project requirements after deal closure

Experience
Minimum 1 year of relevant experience in sales coordination, sales support, business development support, IT sales support, or client relationship management preferred. Experience in an IT company, software development firm, web development agency, or B2B service-based business will be an added advantage.

Who Can Apply

• Candidates with hands-on experience in sales coordination, sales administration, or business development support
• Candidates who can manage lead databases, client follow-ups, sales documentation, and reporting activities
• Candidates with a basic understanding of IT services, website development, software solutions, mobile applications, or e-commerce services
• Candidates comfortable coordinating with sales teams, clients, and internal technical departments
• Candidates experienced in using CRM software, Excel, Google Sheets, and other sales management tools
• Candidates with strong communication, organizational, multitasking, and time management skills
• Candidates who are detail-oriented, proactive, and capable of maintaining accurate records and ensuring timely follow-ups

Skills
Sales Coordination · IT Services · Sales Support · Lead Management · Client Follow-ups · CRM Management · Sales Administration · Lead Generation · Client Communication · Proposal Preparation · Quotation Management · Appointment Scheduling · Sales Reporting · Website Development · Software Solutions · Client Relationship Management · Excel · Google Sheets · Time Management · Team Coordination

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Ability to commute/relocate:

• Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person