SALES COORDINATOR (KEPONG)

About the role

Support the Sales Team in handling daily sales administration, customer enquiries, quotations, sales orders, delivery arrangements, documentation, and follow-up to ensure smooth sales operations and customer service.

Key responsibilities

• Assist Sales Team with daily sales coordination and administrative tasks.
• Prepare quotations, Sales Orders (SO), invoices, Delivery Orders (DO), Purchase Orders (PO), and related documents.
• Handle customer enquiries and provide basic product/service information.
• Follow up on quotations, orders, payments, deliveries, and outstanding matters.
• Coordinate with Warehouse, Purchasing, Accounts, and Logistics teams to ensure orders are processed and delivered on time.
• Monitor sales orders and update order status accordingly.
• Arrange and coordinate delivery schedules with customers and internal teams.
• Maintain accurate customer records, sales documents, and filing.
• Prepare daily/weekly sales reports and other sales-related reports when required.
• Assist Sales Executives with customer follow-ups and other sales support activities.