Sales Coordinator- Masterbatches, Compounds & Polymers

• The ideal candidate has experience in Polymers/ Masterbatches/ Pigmets/ Compounds/ Engineering Polymers Sales & Marketing team coordination.
• Coordination between Sales, Logistics & Customers
• Full time Coordination to be done with Sales team, Production & Dispatch team on the subject of orders, dispatches on a daily basis
• Take order from parties, customers & marketing person and make proper format for orders and maintain in excel sheet for pending orders.
• Payment Follow-up and Responds to sales inquiries from the customers.
• Preparing & Sending Quotes, Proforma Invoices, Production orders etc
• Ensuring the adequacy of sales-related equipment or material
• Coordinating with Customers for Order Follow-ups, Pre and Post-Dispatch formalities, Payments etc.
• Respond to complaints from customers and give after-sales support when requested.
• Identifies Sales revenue trends by customer and Portfolio.
• Interacting with potential customers via various channels such as Live Chat, E-mails, Social Media and direct calls to promote product services.
• Handle incoming calls, addressing customer complaints and gather customer feedback.
• Explain product features, benefits, pricing and modifying sales pitches in response to customer demand.
• Build positive relationships with customers and convert the Orders into closing sales.
• Identify customer needs, offer solutions and put forward suggestions in accordance with the requirements of the consumer.
• Follow up with customers to ensure satisfaction
• Maintain accurate records of customer interactions, acquiring and retaining customer contact information databases.
• Collecting information and providing support for Promoting & Marketing of products.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Masterbatches Sales Coordination: 5 years (Preferred)
• Compounds & Polymers Sales Coordination: 5 years (Preferred)
• Polymers & Plastic Raw Material Sales Coordination: 5 years (Preferred)

Work Location: In person