Sales Coordinator - Perth

The Role

We are seeking a Sales Coordinator to join our friendly, professional, and highly driven Sales Team in Perth, WA.

Reporting to the Sales Supervisor, your main responsibilities will be:

• Provide exceptional and professional customer service via telephone and email, converting inbound sales enquiries and leads into orders.
• Ensure product knowledge and information meets or exceeds customer requirements.
• Assist new and existing customers with processing orders, creating quotes, and following up with issued documentation in timely manner
• Assist customers to select the best product to suit their needs
• Effectively manage email and phone and social media enquiries for new, existing, and potential customers
• Enter complex sales orders in the CRM database accurately
• Become a subject matter expert for rural water storage solutions
• Provide administrative support to the Rural sales team.
• Cooperate with and support the compliance management system and encourage workplace colleagues to do the same
• Develop employee awareness of product compliance obligations
• Actively participate in corrective actions from concerns or internal audits.

About You

• 2 years+ sales experience (preferred not essential)
• Strong understanding of Customer Service procedures
• Excellent attention to detail and time management skills
• Excellent relationship building skills for internal collaboration with peer teams and external customer relationship management
• Experience of using a CRM
• Shows initiative, independent thinking, well-developed problem-solving and consultation skills along with the ability to develop a positive, accountable, and customer serviced focused culture

About Us

Kingspan Water and Energy Pty Limited continues to be Australia's market leader in water storage, rainwater harvesting, wastewater treatment, and portable energy storage solutions. Kingspan manufactures, delivers, and installs custom-made steel and polymer rainwater harvesting tanks to residential, commercial, industrial and rural clients.

What’s in it for you

• Positive work environment
• Learn new skills on the job
• Discounted shopping benefits
• Company uniform and PPE provided
• Monthly site BBQ
• Free onsite parking
• Paid parental leave
• Birthday gift vouchers
• Service and Values awards

The recruitment processes

Shortlisted applicants may be required to:

• provide information for background checks
• be eligible to live and work in Australia legally
• undertake a pre-employment medical assessment relative to their position

Due to the large number of applications expected, only candidates who are shortlisted will be contacted directly by our People & Culture team. We thank everyone in advance for applying.

For more information about Kingspan, please visit our website: Australian Made Rain Water Tanks | Buy Direct | Kingspan Water Tanks

Kingspan encourages people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds.