Sales Coordinator/ Service Coordinator/ Back Office Support

Briefing about our company details, We are one of the leaders in the field of Information Technology and provides world-class IT consulting services and solutions to diverse businesses in India & abroad since 30+ years .

Website : www.e-pspl.com

Having engineered the most reliable and secure infrastructure, we help in the digital transformation of businesses across industries. Being partners with enterprises like Microsoft, HPE, Cisco and many more, our systematic approach towards finding solutions have made us the first choice of brands like Hero, Coca Cola, Tata Steel, Aditya Birla Group, FICCI, and many more.

A CMMI Level 3 company and ISO 9001 & 27001 Certified.

Please find company profile and JD for the profile:

Job description

Candidate's Profile:

• Good communication.
• Technical Fresher can also apply
• Perseverance to meet commitments and deadlines.
• Keenness to expand my mental horizons and ability to grasp fast.
• Enjoy facing challenges of new situation
• To act fast in adverse conditions.

Candidates Qualification:

• Graduation Degree: Any Graduate
• Proficiency in MS Office: MS word, MS excel

Responsible for end to end:

• Facilitate team results
• Opportunities identified for other groups (Passed through SFA)
• Follow up in new accounts.
• Account Profiling /Mapping in SFA for the team.
• Sending quotes on behalf of Account Manager
• Coordinating with OEM's and works on their portal to fill data or opportunities.
• Customer/GH/Management escalations and feedback.
• Payment reminders to customer for own business.
• Arranging latest pricelist from distributors/local market/COS.
• Coordinating with logistics for shipment/order status.
• Filling OPF on behalf of account manager.
• Follow-up with installation team.
• Acknowledging to customers for all order received and update on shipment status.
• Day scheduling for team members.
• Keep a track of all pending OPFs /escalations.
• Maintaining ISO related records or training details.