Sales Data Analyst & Performance

Key Responsibilities

1. Sales Data & Analysis

• Query and extract data from various systems to support business analysis and decision-making.
• Prepare, validate, and cleanse data to ensure accuracy and usability.
• Analyze sales gaps, opportunities, and key factors impacting sales performance.
• Conduct analysis across customer segments, branches, sales regions, sales representatives, and product categories.
• Generate insights and recommendations to support Sales and Sales Strategy initiatives.

2. Sales Performance Tracking & Action Follow-up

• Monitor sales performance through existing reports and dashboards.
• Identify exceptions, deviations, and performance issues through data analysis.
• Track action plans resulting from sales reviews and performance meetings.
• Coordinate with Sales teams and related functions to ensure timely follow-up and execution.
• Perform ad-hoc analysis to address specific business questions and requirements.

3. Customer Master Data & Customer Assignment

• Manage customer ownership and customer assignment data.
• Maintain and improve the accuracy of customer master data.
• Resolve duplicate customer records and ownership conflicts across branches and sales territories.
• Coordinate with branches and regional sales teams to ensure data accuracy and consistency.
• Support the continuous improvement of customer assignment processes and guidelines.

4. Sales Coordination & Meeting Management

• Serve as the key coordinator between Sales, Sales Strategy, and related departments.
• Consolidate business issues and requirements from Sales teams for further analysis and action.
• Prepare reports, presentations, and meeting materials for sales reviews and performance meetings.
• Coordinate and facilitate performance and action plan review meetings.
• Track meeting action items and ensure follow-up activities are completed effectively.

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Qualifications

• Bachelor's degree in Business Administration, Economics, Statistics, Data Analytics, Information Technology, Engineering, or related fields.

• At least 2-5 years of experience in Sales Analysis, Business Analysis, Sales Operations, Sales Support, Business Intelligence, or related areas.

• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.

• Proficient in Microsoft Excel, including Pivot Tables, Power Query, and advanced formulas.

• Experience with SQL, Power BI, Tableau, or other data visualization tools.

• Experience in data analysis, reporting, and performance tracking.

• Good communication and stakeholder management skills.

• Ability to coordinate with cross-functional teams and manage multiple priorities.

• Detail-oriented with strong organizational and follow-up skills.