Sales Development & Inside Sales Representative

From First Conversations to Global Technology Partnerships

Your next sales conversation could open doors across international markets. As a Sales Development & Inside Sales Representative , you'll generate qualified opportunities, establish technology partnerships, and accelerate business expansion across EMEA and the US. With Emapta, pursue a long-term global career with remote flexibility, professional growth, and a Top 1% employee experience.

Your Global Sales Career at a Glance

• Employment Type: Indefinite Term Type Contract
• Shift: Day Shift (Monday to Friday, 8:00 AM to 5:00 PM), Weekends Off
• Work Setup: Work From Home

Exciting Perks Await!

• Competitive salary designed for top-tier talent
• Full compliance with Dominican statutory benefits, including 13th-month pay (Christmas bonus), paid annual vacation and public holidays, and social security contributions covering health insurance, pension (AFP), and occupational risk insurance.
• Sick leave and disability coverage through Social Security
• Career growth opportunities with global exposure
• Exposure to international clients and global best practices
• Learning and development support (courses, certifications, upskilling) through Emapta Academy (Want to know more? Visit: https://emapta.com/training-calendar/)

The Qualifications We Seek

Essential Qualifications

• 3 to 5 years of professional sales experience, including outbound prospecting and new business development
• Proven ability to conduct cold calls, engage prospective customers, and generate qualified sales opportunities
• Experience managing sales pipelines, maintaining consistent prospect follow-ups, and advancing opportunities through the sales cycle
• Strong written and verbal communication skills, with the ability to engage customers professionally and persuasively
• Ability to work independently, prioritize activities, and manage prospecting efforts across multiple international markets
• Strong organizational skills and attention to detail, with the ability to maintain accurate CRM records
• Flexibility to work across time zones and adjust schedules as needed to support EMEA and US markets
• Proficiency in CRM systems, Microsoft Office applications, and standard sales productivity tools
• Willingness to learn product specifications, customer use cases, and competitive positioning

Preferred Qualifications

• Experience collaborating with US distributors, resellers, channel partners, or value-added resellers (VARs)
• Experience in B2B technology, computer peripherals, audio products, educational technology, or related industries
• Familiarity with international business development and sales practices across EMEA markets
• Experience supporting direct sales, channel sales, and inside sales activities
• Proficiency in sales engagement, prospecting, or lead generation tools

Ideal Candidate

• Self-motivated, results-oriented sales professional with a proactive approach to business development
• Strong ability to initiate conversations, establish relationships, and generate new business opportunities
• Confidence in cold calling, persistence in prospect follow-ups, and professionalism throughout the sales cycle
• Ability to balance independent prospecting with collaborative sales support
• Strong organizational and prioritization skills to manage competing demands across international markets
• Commitment to achieving measurable sales results, supporting revenue growth, and expanding market reach

Your Daily Tasks

New Business Development and Prospecting

• Identify, research, and qualify prospective customers across EMEA and the United States.
• Conduct outbound sales activities, including cold calls, email outreach, and follow-up communications, to generate new business opportunities.
• Develop and maintain a pipeline of qualified prospects through consistent and organized outreach.
• Engage prospective customers to assess their needs, introduce relevant technology and audio solutions, and identify potential sales opportunities.
• Research target accounts, industries, and potential partners to identify opportunities for market expansion.
• Maintain accurate prospect, contact, and sales pipeline records in the company's CRM system.

EMEA Market Development

• Lead outbound prospecting and cold-calling efforts to generate new business opportunities across EMEA markets.
• Identify prospective customers, distributors, resellers, and channel partners within assigned territories.
• Establish initial relationships with prospective accounts and qualify opportunities for further development.
• Adapt outreach and follow-up strategies to regional business practices, time zones, and customer requirements.

US Sales Development and Inside Sales Support

• Identify and engage prospective customers in the US market through outbound sales activities.
• Support existing sales initiatives through lead qualification, prospect follow-ups, and opportunity development.
• Respond to inbound inquiries, coordinate customer communications, and conduct sales follow-ups as needed.
• Identify potential channel partners and untapped accounts within the US distribution and reseller network.
• Assist the sales team with account research, sales outreach, product information, and other activities to advance sales opportunities.

Pipeline Management and Sales Collaboration

• Track prospecting activities, follow-up actions, and sales opportunity progress in the CRM system.
• Coordinate with the sales team to align outreach activities and prevent duplication of efforts.
• Monitor prospecting results and refine outreach strategies to improve customer engagement and conversion rates.
• Provide regular updates on pipeline development, market feedback, customer needs, and emerging business opportunities.
• Collaborate with sales and marketing teams on campaigns, lead generation, and market development initiatives.

What Success Looks Like

• Maintain a consistent pipeline of qualified prospects across EMEA and the United States.
• Generate meaningful customer conversations and qualified sales opportunities through consistent outbound prospecting.
• Increase new account engagement and develop potential distributor and reseller relationships.
• Execute timely and organized prospect follow-ups to advance opportunities through the sales cycle.
• Maintain accurate CRM records and clear visibility into prospecting activities and pipeline progress.
• Collaborate effectively with the broader sales team to support revenue growth and international market expansion.

About the Client

Our client is a US-based technology manufacturer with over 30 years of expertise in computer peripherals and audio solutions. Serving customers across 87 countries, they develop headsets, headphones, speakers, webcams, speakerphones, and docking stations for education, business, and remote work environments. Their products enhance communication, collaboration, and digital learning through reliable performance, accessible design, and affordability. With established distribution networks, strategic channel partnerships, and a commitment to sustainability, they continue expanding their global presence while delivering practical technology for modern workplaces.

Join the Top 1% Talent. A Better Career. A Better Life.

At Emapta, you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Dominican Republic. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 1,200 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more reach your full potential and dreams without the need to leave the country and work abroad.

Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn't just a company; it's a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.

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