Sales Development Associate

Who you are

• No prior sales experience is required
• You're a recent graduate who is curious about people and energized by conversation
• You aren't intimidated by picking up the phone, and you'd rather learn by doing than wait until you feel fully ready
• When something doesn't go well, you want to know why - and you're eager for the feedback that helps you get better
• You're organized enough to manage a full day of outreach and follow-up, resilient enough to keep momentum after a string of no's, and motivated by clear goals
• You want a first job that teaches you a real, durable skill set, and you're looking for a team that will invest in that
• Bachelor's degree, completed within the past year. This role is intentionally designed as a first job out of school
• No professional sales experience required - we'll teach you the craft
• Strong written and verbal communication skills, and genuine comfort talking with people you haven't met
• Curiosity, a willingness to ask questions, and an interest in how businesses market themselves
• Organization, attention to detail, and the ability to manage a high volume of daily activity
• Coachability and a track record of putting feedback into practice - in academics, athletics, work, or activities
• Comfort learning new software tools quickly
• Internship or student work in university admissions or advancement, particularly calling prospective students, alumni, or donors
• Any experience in a role requiring outbound calling, fundraising, canvassing, or customer-facing conversations
• Campus leadership, athletics, or organizational roles that required persistence and self-direction
• Coursework, internships, or personal projects involving marketing, communications, or business
• Exposure to email marketing, social media marketing, or marketing agency work
• Familiarity with CRM platforms such as Salesforce

What the job involves

• The Sales Development Associate is Marigold's entry point into a sales career - and it's designed for someone taking their first job out of college
• In fact, we're specifically looking for recent graduates who want to learn the fundamentals of the profession in an environment built to teach them
• Your focus is twofold
• First, you'll help prospects get up and running on Campaign Monitor's self-serve platform, guiding new users from sign-up to first successful campaign
• Second, you'll reach out to marketing agencies to introduce Campaign Monitor as a solution for both their own marketing and their clients' - building the habit of proactive outreach that defines a strong sales career
• This is a remote, US-based role with structured onboarding, daily coaching, and a defined path into our Sales Development Representative I position
• Support prospects and new users through Campaign Monitor self-serve onboarding, helping them activate their account, launch a first campaign, and find early value in the platform
• Conduct outbound outreach - calls, emails, and social - to marketing agencies to introduce Campaign Monitor as a solution for their business and their clients
• Ask thoughtful questions to understand what a prospect is trying to accomplish, and share what you learn with the broader sales team
• Identify self-serve users and agency contacts whose needs point toward a larger opportunity, and route them to the appropriate Sales Development Representative or Account Executive
• Follow up on inbound sign-ups, trials, and marketing-generated leads with speed and consistency
• Maintain accurate CRM activity and contact records so the team has a clear picture of every conversation
• Participate actively in training, call reviews, role plays, and coaching sessions designed to build your prospecting and discovery skills
• Partner with Marketing, Customer Success, and Sales teammates to improve the self-serve and agency experience, sharing what you hear directly from users

Benefits

• Hybrid work environment
• Schedule flexibility and open time away
• Home office stipend
• Generous paid parental leave, including adoptive and foster parents
• Learning and development Programs
• Paid time off to volunteer, matching and giving funds for charity initiatives
• Mental health care services, global social events, local support