Sales Development Associate

Description

About the Program

The Eptura Apprenticeship Program is designed to provide recent graduates and early-career professionals with meaningful, hands-on experience within a global SaaS organization. Throughout this 12-month program, apprentices will receive mentoring, structured learning opportunities, and exposure to commercial operations and sales processes.

Eligibility

To be considered for this apprenticeship, candidates must:

• Have completed a Bachelor's degree within the past two years, OR
• Be in the final year of their degree program and eligible for apprenticeship participation
• Have no more than two years of professional work experience
• Be legally eligible to participate in an apprenticeship program in India

Shape the Future of Work with Eptura

At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

Role Overview

The Sales Development Associate serves as the first point of contact for prospective customers who express interest in Eptura solutions.

Working alongside the APAC sales team, this individual qualifies inbound inquiries, gathers basic business requirements, updates Salesforce records, and schedules meetings for Account Executives.

This position is ideal for someone interested in developing a long-term career in SaaS sales, business development, customer success, or commercial operations.

Responsibilities

• Respond to inbound inquiries from prospective customers and partners
• Conduct qualification activities via email, phone, WhatsApp and LinkedIn
• Gather key customer information including business need, urgency, buying process, and stakeholder contacts
• Schedule and send reminders for discovery meetings for Account Executives
• Update and maintain lead, account and contact information in Salesforce
• Ensure leads, with clear handover notes, are routed accurately and promptly
• Conduct identified outbound outreach via email, WhatsApp and LinkedIn
• Track outreach activities and follow-up actions
• Partner with Marketing and Sales to improve lead quality and conversion processes
• Participate in apprenticeship learning and development activities
• Maintain a professional customer experience throughout every interaction

About You

• Modern SaaS sales methodologies
• Lead qualification and prospecting
• Salesforce CRM administration
• Customer communication skills
• Account Executive partnership
• Pipeline management
• Marketing and sales alignment

Preferred Qualifications

• Degree in Business, Marketing, Communications, Commerce, Economics, or related discipline
• Strong written and verbal English communication skills
• Customer-focused mindset
• Strong organizational skills
• Interest in technology and SaaS solutions
• Desire to build a career in sales or commercial functions

Benefits

• Monthly stipend
• Health Insurance fully paid – Self
• 13 Public Holidays
• Hyrid working policy
• Exposure to the latest trends and technologies in the SaaS industry.
• Mentorship from global experienced professionals in the sales, renewals and customer success fields.
• Potential for career advancement based on performance and dedication.

Eptura Information:

• Follow us on Twitter | LinkedIn | Facebook | YouTube
• At Eptura, we believe strong teams are built through collaboration, flexibility, and a range of perspectives grounded in skill and experience. We strive to create an environment where people can do their best work, contribute meaningfully, and grow alongside our business.

About Eptura

Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey.

Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation.

At Eptura, we believe strong teams are built through collaboration, flexibility, and a range of perspectives grounded in skill and experience. We strive to create an environment where people can do their best work, contribute meaningfully, and grow alongside our business.