Sales Development Coordinator

Job Summary:
B2B sales, primarily inbound calls and hot leads.
Strong earnings and a great service to sell!
With a 99.9% client satisfaction rate, you'll be selling a service that truly delivers.
Excellent bonuses in addition to the hourly rate.

We're putting out a call for a dynamic and professional Sales Coordinator to lead discovery calls with business owners interested in our services. This role is a great fit for someone who excels at consultative sales, client coordination, and building relationships. You'll guide warm leads through our recruitment process and help them make confident, informed decisions about outsourcing. The role is built on trust, a clear understanding of client needs, and transparent, educational conversations - no cold calling required.

Key Responsibilities:

• Lead structured 30-minute discovery calls with prospects who have shown interest in our services
• Present our process and service offering with a well-prepared presentation deck
• Ask insightful, probing questions to understand each client's business, challenges, and specific requirements
• Explain pricing, timelines, and how our process works clearly in professional English
• Address client questions, concerns, and objections about remote virtual assistants
• Take detailed notes on client requirements to ensure a smooth handoff to our recruitment team
• Follow up with prospects by email and phone to keep the process moving
• Coordinate with internal teams for a timely, accurate handoff of client information
• Track conversations and prospect status in our CRM system (Pipedrive)
• Connect with warm leads through email, LinkedIn, and referrals
• Keep a professional, consultative approach with clients at all times

Mandatory Requirements:

• Exceptional spoken and written English communication skills
• At least 1 year of experience in customer-facing roles (sales coordination, customer service, account management, appointment setting)
• Strong active listening skills and the ability to take detailed notes without breaking the natural flow of conversation
• Professional phone presence with clear, confident communication
• Highly organized and detail-oriented
• Business acumen and the ability to quickly grasp client challenges
• Self-motivated, reliable, and independent; comfortable working with minimal supervision
• Reliable internet connection and a quiet, professional home workspace
• Availability during US business hours (EST or PST timezone)
• Patient and thorough, making sure prospects fully understand the services before deciding

Preferred Skills:

• Experience leading discovery calls or needs assessments
• Familiarity with recruitment, outsourcing, or the virtual assistant industry
• Experience with the Pipedrive CRM system
• Background in B2B service sales or business development
• Comfortable presenting on video calls (Zoom, Google Meet)
• Ability to handle pricing conversations and objections professionally
• Strong problem-solving skills and emotional intelligence

What Success Looks Like:

• Moving prospects along through effective discovery calls
• Keeping organized, accurate records of client conversations and requirements
• Building and nurturing a pipeline of qualified prospects
• Meeting conversion targets through a consultative approach
• Giving the recruitment team clear information that supports successful placements

Compensation & Growth:

• Competitive hourly rate based on experience and English proficiency
• Performance-based bonuses for completed calls and successful conversions
• Pay increase opportunities tied to performance reviews
• A clear career growth path as the company scales
• Potential to advance into team leadership

Work Setup:

• Regular team communication through WhatsApp and video calls
• A supportive company culture that values professional growth and genuine communication