Sales Development Manager

Sales Development Manager, Cleveland, OH

Location: Cleveland, Ohio
Job Type: Full-Time
Compensation: $60,000–$100,000 per year
Compensation Type: Base Pay + Commission + Team Performance Bonuses + Overrides

Job Overview

We are seeking a motivated and experienced Sales Development Manager to lead, train, and develop a growing sales team in the Cleveland, Ohio market.

This is a hands-on sales leadership position within the telecommunications and internet services industry. Our team works with consumer internet and connectivity services through a combination of door-to-door sales, table sales, community events, and other in-person sales opportunities.

As a Sales Development Manager, you will be responsible for helping sales representatives develop the skills, confidence, and knowledge needed to perform successfully.

This is not an office-only management position. We are looking for a leader who is willing to get into the field, demonstrate the sales process, and lead by example.

What You’ll Do

As a Sales Development Manager, you will:

• Train, coach, and develop new and existing sales representatives
• Oversee the performance and development of assigned agents
• Conduct hands-on training in the field
• Demonstrate the sales process through door-to-door and table sales opportunities
• Allow new agents to shadow you and learn the sales process in real time
• Teach agents how to approach customers, build rapport, present available services, and close sales
• Help agents learn how to handle customer questions and overcome objections
• Monitor individual and team sales performance
• Provide ongoing coaching and constructive feedback
• Create development plans for agents who need additional support
• Hold team members accountable for activity, professionalism, and performance expectations
• Lead by example through personal production and field performance
• Support the onboarding and development of new team members
• Work with company leadership to improve team performance and sales results

Lead From the Front

We believe the best trainers are able to demonstrate what they teach.

Before taking full responsibility for training and developing a team, Sales Development Managers must be willing to prove their ability to successfully perform the sales process.

Agents may shadow you in the field to observe:

• Customer approaches
• Product and service presentations
• Building customer relationships
• Handling objections
• Closing sales

Your responsibility is not only to produce results personally but to train others to duplicate successful sales habits and processes.

Work Environment

This is an active, field-based position serving the Cleveland market.

Sales and training activities may include:

• Residential door-to-door sales
• Table sales and promotional events
• Community-based sales opportunities
• Field training and agent coaching
• Customer-facing sales presentations

This position may require local travel throughout the Cleveland market and surrounding service areas.

Compensation

Expected annual earnings: $60,000–$100,000 per year

Compensation may include:

• Base compensation
• Individual sales commissions
• Performance bonuses
• Leadership incentives
• Team production overrides based on qualifying sales performance

Actual earnings may vary based on individual performance, team performance, and the applicable compensation plan.

Qualifications

We are looking for candidates with:

• Previous sales experience required
• Sales leadership, coaching, or training experience preferred
• Experience in door-to-door sales, direct sales, field sales, telecommunications, internet services, or customer-facing sales preferred
• A proven ability to meet or exceed sales goals
• Strong communication and leadership skills
• The ability to coach and motivate others
• Strong customer service and relationship-building skills
• The ability to work independently and as part of a team
• Reliable transportation and the ability to travel locally throughout the Cleveland market
• A professional and positive attitude
• The ability to work a flexible schedule, including some evenings and weekends as needed

Ideal Candidate

The ideal Sales Development Manager is someone who:

• Leads by example
• Has confidence in their sales ability
• Enjoys teaching and developing others
• Can successfully perform the sales process and train others to do the same
• Takes ownership of team performance
• Understands accountability and performance management
• Is motivated by individual and team success
• Wants to grow into additional sales leadership opportunities

Why Join Our Team?

This is an opportunity for an experienced sales professional to take the next step into leadership while continuing to build and develop their sales skills.

You will have the opportunity to:

• Lead and develop a sales team
• Earn additional income based on qualifying team performance
• Receive ongoing sales and leadership development
• Build hands-on experience in sales training and management
• Grow into additional leadership opportunities based on performance

If you are a results-driven sales professional who knows how to sell, train others, and lead from the front, we encourage you to apply for our Sales Development Manager position in Cleveland, Ohio.

Pay: $60,000.00 - $90,000.00 per year

Work Location: In person