Sales Development Representative

About Unicommerce

Unicommerce is Indias leading e-commerce enablement SaaS platform, helping brands and sellers streamline order management, warehouse operations, inventory, and omnichannel retail. Trusted by leading brands across India and the Middle East, Unicommerce powers scalable and efficient commerce operations.

Role Overview

As an SDR at Unicommerce, you will be the first point of contact for potential customers. Youll play a critical role in building pipeline by identifying, engaging, and qualifying prospects across e-commerce brands and retailers in India. This role is ideal for someone who is highly driven, curious, and comfortable with outbound sales.

Key Responsibilities

1. Prospecting & Lead Generation

• Identify and research potential e-commerce brands, D2C companies, and retail businesses
• Build target account lists and generate leads via LinkedIn, databases, and other tools
• Run structured outbound campaigns (calls, emails, LinkedIn outreach)

2. Cold Calling & Outreach

• Conduct high-volume cold calls to introduce Unicommerce solutions
• Craft personalized outreach messages to drive engagement
• Consistently meet daily/weekly activity benchmarks

3. Qualification & Discovery

• Understand prospect needs, current tech stack, and pain points
• Qualify leads based on ICP (Ideal Customer Profile) and buying intent
• Conduct discovery conversations to identify fit and urgency

4. Pipeline Creation

• Book qualified meetings and demos for Account Executives
• Maintain accurate records of interactions in CRM (e.g., HubSpot)
• Ensure smooth handoff of qualified opportunities to the sales team

5. Market Intelligence

• Stay updated on e-commerce trends, competitors, and customer challenges
• Share insights from prospect conversations with marketing and product teams

Key Requirements

• 12 years of experience in B2B sales, inside sales, or SDR roles (SaaS preferred)
• Strong communication skills (verbal + written) in English and Hindi
• Comfortable with cold calling and handling objections
• Basic understanding of e-commerce, SaaS, or retail tech is a plus
• Familiarity with CRM tools like HubSpot, Easyleads, or similar
• Highly self-motivated, target-driven, and resilient

What Success Looks Like

• Consistently achieving or exceeding meeting targets
• High-quality discovery leading to strong conversion rates
• Building a strong understanding of the e-commerce ecosystem

Why Join Unicommerce

• Work with one of Indias leading SaaS companies in e-commerce enablement
• High ownership and fast learning environment
• Clear growth path into closing roles (AE)
• Exposure to top D2C and retail brands