Sales Development Representative

Who you are

• Professional fluency in both Spanish and English, with strong verbal and written business communication skills
• 1+ years of experience in sales development, business development, or outbound lead generation
• Proven track record of success in meeting or exceeding outreach metrics and lead generation targets
• Strong interpersonal skills with a demonstrated ability to build rapport, present value propositions, and engage client decision-makers
• Ability to manage daily sales workflows and organize pipeline activities efficiently
• Prior sales or operational experience within the hospitality, technology, or software platform sectors
• Experience using customer relationship management platforms and standard sales productivity software
• Familiarity with restaurant management operations, point-of-sale systems, or OpenTable's product suite
• Bachelor's degree in business, marketing, communications, or a related field
• Based in or open to working in Chicago, IL

What the job involves

• As a Bilingual Sales Development Representative at OpenTable, you will play a key role in expanding our market presence and driving business growth across diverse restaurant communities
• In this role, you will engage prospective restaurant partners, educating them on how OpenTable's reservation and guest management solutions transform business operations and guest experiences
• By generating qualified leads and securing strategic meetings for Account Executives, you will establish meaningful relationships that support long-term sales success
• Your efforts will directly contribute to expanding our restaurant network and delivering exceptional value to the dining industry
• Execute multi-channel outbound prospecting campaigns using phone, email, and digital outreach to engage prospective restaurant partners
• Qualify leads by evaluating restaurant needs, operational fit, and decision-making timelines to ensure effective handoffs to Account Executives
• Build and sustain strong relationships with restaurant owners, general managers, and industry leaders to position OpenTable as a trusted partner
• Collaborate closely with Account Executives on account strategies, lead handoffs, and target account prioritization to maximize conversion rates
• Maintain comprehensive records of prospect interactions, sales activities, and pipeline status within customer relationship management systems
• Stay informed on hospitality industry trends and local market conditions to identify new growth opportunities and refine sales approaches

Benefits

• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings