Sales Development Representative

Salary: 27,000 Base Salary, plus 5,000 standard allowance

Full time, permanent employment

Hours of work: 9:00 AM – 6:00 PM Australia Eastern Time

Work Week: Monday to Friday

Work location: Work from Home

Device: BYOD

Upon Regularization:

Leave entitlements (15 Annual, 10 Sick, Public Holidays)

Health Insurance (Standard HMO 1 Principal, 1 Dependent)

Hey You employment is powered by Enable Our Team from Inform Group Inc. in the Philippines.

Position Overview

The Sales Development Representative (SDR) role is a critical, remote position focused on generating new business opportunities and supporting the Business Development Manager (BDM) within the designated Region.

The SDR will be responsible for actively engaging with both inbound leads and conducting outbound sales activities to qualify prospects and book high-quality sales meetings for the BDM.

This role is essential for driving Hey You’s new venue acquisition strategy in their Region, working closely with the Market Manager and the BDM to achieve monthly sales objectives and contribute to regional expansion.

Key Result Areas (KRAs)

KRA 1 – Inbound Lead Conversion

● Act as the first point of contact for all inbound sales inquiries generated through Hey You’s website, marketing campaigns, and other channels.

● Qualify inbound leads efficiently based on established criteria (e.g., venue size, location, fit with Hey You’s platform).

● Conduct initial discovery calls with qualified leads to understand their needs, present the Hey You value proposition, and move them forward in the sales pipeline.

● Achieve monthly targets for converting inbound leads into qualified sales meetings.

KRA 2 – Outbound Sales Outreach

● Develop and execute targeted outbound cold-calling and email campaigns to prospects within the assigned Region, focusing on high-value, strategic venues.

● Research potential venues and decision-makers to personalize outreach and maximize engagement.

● Systematically manage a pipeline of outbound prospects, ensuring consistent follow-up and timely communication.

● Meet and exceed weekly and monthly targets for outbound activity metrics (calls, emails, connection rates).

● Proactively monitor the market to identify new business opportunities and conduct outreach ahead of competitors.

KRA 3 – Sales Meeting Bookings for BDM

● Successfully book and confirm high-quality, qualified sales meetings and demonstrations for the Business Development Manager (BDM) in the Region.

● Ensure all booked meetings are correctly scheduled and include all necessary context, including prospect pain points and initial qualification details, which should be documented in the FileBDM handover document template.

● Coordinate with the BDM to optimize meeting schedules and align outreach efforts with regional sales strategy.

KRA 4 – Administrative Tasks

● Maintain accurate and detailed records of all interactions and lead status in the Hubspot Customer Relationship Management (CRM) system, utilizing Hubspot best practices.

● Attend and contribute to regular sales team meetings.

● Track and report on the conversion rate of meetings booked to meetings attended/closed, working to continuously improve the quality of appointments set.

Activity Percentage

Inbound Lead Conversion 30%

Outbound Sales Outreach 30%

Sales Meeting Bookings for BDM 30%

Administrative Tasks 10%