Sales Development Representative

Who you are

• This is an exciting opportunity for someone who thrives in a fast-paced, competitive environment and wants to build a career in sales by creating opportunities and owning outcomes from the ground up
• A natural bias toward action
• High drive and resilience
• Competitive energy
• Ability to make fast, confident decisions
• Direct, clear communication
• Strong self-direction and accountability
• Ownership mindset
• Hunter mentality
• Thrive under pressure
• Strong, fast judgment
• Competitive drive
• Direct communicator
• Self-directed and accountable

What the job involves

• We are looking for a Business Development Representative (BDR) to join our Customer Engagement Solutions team, supporting Zyratalk, pulseM, Customer Lobby, GuildQuality, and Listen360
• Our software helps home service businesses connect with their customers, build trust and loyalty, and drive measurable business growth. In this role, you will play a critical part in that growth by identifying opportunities, initiating conversations, and qualifying prospects through direct, fact-based sales conversations
• As a BDR, you will spend the majority of your time in outbound sales activities. Success in this role requires comfort operating with limited direction, making real-time decisions, and adapting your approach based on results
• You will be expected to take ownership of your pipeline, manage priorities independently, and consistently move opportunities forward. Performance is measured by outcomes, not just activity
• You will engage small business owners and leaders through outbound calls, uncover needs, qualify opportunities, and schedule demos with Account Executives once qualification criteria are met
• Proactively initiate outbound conversations with small businesses to create new sales opportunities
• Qualify prospects through direct, structured discovery conversations and sound judgment
• Manage a high volume of outbound activity while maintaining momentum and quality
• Take ownership of follow-up, next steps, and clean handoffs to Account Executives
• Adapt your messaging and approach when standard tactics stop working
• Operate effectively in a high-pressure, performance-driven environment
• Continuously improve your sales skills through repetition, feedback, and execution

Benefits

• Flexibility to work where/how you want – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• Continued investment in your professional development through Udemy
• 401k with company match
• Flexible and generous paid time off
• Employee Stock Purchase Program