iSupport Worldwide
Sales Development Representative
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Metro Manila, Philippines
Work mode:
Onsite
Published on:
16 September 2026
What they need
Work Schedule: US Working Hours / Night Shift
Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (On-site)
What is your mission?
We are looking for a Sales Development Representative to drive outbound prospecting, execute multichannel outreach, generate qualified meetings, personalise prospect engagement, maintain accurate HubSpot records, collaborate with sales leadership, and provide weekly performance updates. This role focuses on engaging decision-makers through targeted account research and value-driven communication.
You will provide the best service to our partner brands by performing these tasks:
- Research companies that fit the client's Ideal Customer Profile (ICP)
- Identify relevant decision-makers and stakeholders across marketing, creative, performance, and growth functions
- Develop account plans and outreach strategies that improve engagement rates
- Execute outbound outreach through email, LinkedIn, phone, and event follow-up campaigns
- Create personalised outreach based on prospect priorities and business challenges
- Focus on relevance, specificity, and value rather than generic messaging
- Book introductory meetings between prospects and Account Executives
- Ensure prospects understand why the meeting is taking place, the business problem being discussed, and who should attend
- Manage meeting confirmations, follow-ups, and rescheduling activities
- Use available prospect information to create relevant outreach messages
- Leverage AI tools such as ChatGPT or Claude to support prospect research and message personalisation while applying sound judgement
- Document outreach activities and prospect interactions within HubSpot
- Maintain accurate and up-to-date prospect records
- Provide feedback to sales leadership regarding messaging effectiveness
- Share insights on market trends, prospect objections, and campaign performance
- Support the refinement of outbound campaigns using feedback from prospect conversations
- Prepare concise weekly updates covering outreach activity, meetings booked, conversion metrics, key learnings, and recommended improvements
Who are we looking for?
- 1-3 years of SDR, BDR, or outbound sales experience
- SaaS, agency, technology, advertising, or marketing background preferred
- Quota-carrying experience strongly preferred
- Experience conducting cold outreach into B2B organisations through multiple channels
- Experience using HubSpot or a comparable CRM platform
- Experience using AI tools such as ChatGPT or Claude for prospect research and personalisation
- Comfortable managing prospect lists and maintaining data quality
- Strong written and verbal communication skills
- Able to create outreach messages that earn responses from busy executives
- Comfortable initiating conversations and handling objections professionally
Company Perks:
- Above-industry salary package and incentives
- Comprehensive HMO benefits and life insurance from day 1
- Free learning and development courses for your personal and career growth
- Dynamic company events
- Opportunities for promotion
- Free meals and snacks
Other offers great for you!
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