Sales Development Representative

About Sycurio:

Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports organizations in over 50 countries across five continents, partnering with leading brands worldwide. Backed by major investor Livingbridge, Sycurio continues to pioneer solutions that make payments secure and seamless

Role Overview:

Sycurio is seeking a results-driven and highly motivated Sales Development Representative (SDR) to drive top-of-funnel sales activities in the US and UK markets. The BDR will play a key role in generating qualified leads, setting up discovery calls, and supporting the sales pipeline through outbound prospecting. This individual will work closely with the sales and marketing teams to execute targeted outreach strategies and nurture relationships with prospective clients in the contact center, CCaaS, CRM, and secure digital payments space.

Key Responsibilities:

Prospect into target accounts in the US and UK via phone, email, LinkedIn, and other digital channels to generate interest and book qualified meetings for Account Executives.

Collaborate with the marketing team to follow up on inbound leads and execute outbound campaigns aligned with target buyer personas.

Conduct research on prospective customers and key stakeholders to tailor outreach and messaging.

Maintain a high volume of daily activities including cold calls, emails, and social touches, while meeting weekly KPIs for outreach and meetings set.

Use discovery techniques to qualify prospects against criteria such as need, budget, timing, and authority.

Manage all lead and prospect data within HubSpot CRM, ensuring accurate and up-to-date records of all interactions.

Coordinate closely with the sales team to ensure seamless hand-off of qualified opportunities.

Provide feedback to sales and marketing on prospect pain points, messaging effectiveness, and competitive trends.

Qualifications and Experience

• 2+ years of experience in a B2B outbound sales or lead generation role, preferably in SaaS, Fintech, or Contact Center/CCaaS technologies to enterprise size companies.
• Prior experience in selling or prospecting into US and/or UK markets is required.
• Strong communication skills—both verbal and written—with a professional, consultative phone presence.
• Self-motivated, disciplined, and organized with the ability to thrive in a remote work environment.
• Proficiency with HubSpot CRM or similar platforms (Salesforce, Outreach, SalesLoft).
• Understanding of MEDDIC sales methodology is a plus.
• Experience or interest in the digital payments, compliance, or secure communications space is an advantage.
• Comfortable working US and/or UK hours as needed to align with regional sales teams. 12:00 am- 09.00 pm IST / 4:00PM – 1.00AM

Benefits & Culture:
We are a market leader in secure voice transactions and trusted by our customers and partners. We are on a journey to secure all personal data. We recruit diverse, ambitious, innovative people who want to grow in a supportive and collaborative environment. We are passionate, work hard, have fun and celebrate success.

What we'll give you;
15 Days Holiday*
Competitive Salary
Up to 10% Bonus*
4 x Salary Life Insurance
General Health Insurance*
Access to LinkedIn Learning for ongoing professional development

Sycurio is well funded and growing fast, you’ll be joining an organization that combines an entrepreneurial ‘start-up’ culture with the professionalism of a mature and established business. This is a fabulous opportunity to gain experience on a variety of commercial matters of an international business.

*All final interview candidates will be subject to Background check as a pre-condition of a potential offer of employment. Any information found will be considered when making the final hiring decision. Please be aware that the background check process will not go ahead without your written consent.