Sales Development Representative

Who you are

• You are a motivated sales professional who enjoys building relationships, solving customer challenges, and creating new opportunities
• You are naturally curious, ask thoughtful questions, and thrive in conversations that uncover business needs
• You enjoy owning your results and are excited to manage your own pipeline while building the skills needed for broader sales ownership
• You are organized, resilient, coachable, and motivated by achieving goals in a collaborative, fast-paced environment
• 1-3 years of experience in sales, business development, or another relevant customer-facing role
• Experience prospecting, qualifying opportunities, and managing customer conversations throughout the sales process
• Demonstrated success closing transactional opportunities or contributing to revenue-generating sales activities
• Strong discovery, presentation, communication, and relationship-building skills
• Ability to prioritize multiple opportunities while maintaining strong organization and attention to detail
• Experience using CRM platforms such as Salesforce to manage pipeline, customer activity, and sales performance
• Experience selling SaaS, marketing technology, or subscription-based software
• Experience delivering virtual product demonstrations
• Familiarity with sales-engagement tools such as Outreach, Salesloft, Gong, or similar platforms
• Knowledge of email marketing, customer engagement, or marketing automation solutions

What the job involves

• As a Sales Development Representative I, your primary responsibility is generating qualified pipeline that supports Account Executive and Vertical Growth Manager pipeline-coverage goals
• You will create new business opportunities through outbound prospecting and inbound lead follow-up, uncover customer needs, and prepare larger or more complex opportunities for the appropriate seller
• To build full-cycle sales capability, you will also manage and close defined commercial opportunities within established ownership guardrails
• This role is designed for an early-career sales professional who wants to develop prospecting, discovery, demonstration, opportunity-management, and closing skills while contributing directly to revenue growth
• Generate qualified pipeline through outbound prospecting and inbound lead follow-up within an assigned territory or vertical to support AE and VGM pipeline-coverage goals
• Build, manage, and maintain a healthy pipeline of qualified opportunities with accurate stages and clear next steps
• Conduct thoughtful discovery conversations to understand customer goals, business challenges, timing, stakeholders, and decision criteria
• Deliver engaging virtual product demonstrations that clearly communicate business value
• Own defined commercial opportunities from initial outreach through negotiation and close within established ownership guardrails
• Identify opportunities that require broader sales ownership and provide complete, timely handoffs to the appropriate Account Executive or Vertical Growth Manager
• Remain engaged in selected handoffs to support the customer experience and continue developing opportunity-strategy skills
• Identify expansion signals within existing customer accounts and route or manage them according to account-ownership guidelines
• Maintain accurate CRM activity, opportunity, pipeline, and customer information to support forecasting and business planning
• Partner with Marketing, Customer Success, Account Executives, Vertical Growth Managers, and Sales leadership to support customer and revenue outcomes
• ---How Success Is Measured---
• Attainment of assigned qualified-pipeline goals and contribution to AE and VGM pipeline-coverage expectations
• Quality and acceptance of AE and VGM handoffs, including complete discovery and opportunity information
• Opportunity progression, conversion, and attainment of assigned closing goals within established ownership guardrails
• Consistent activity quality, CRM accuracy, follow-through, and collaboration

Benefits

• Hybrid work environment
• Schedule flexibility and open time away
• Home office stipend
• Generous paid parental leave, including adoptive and foster parents
• Learning and development Programs
• Paid time off to volunteer, matching and giving funds for charity initiatives
• Mental health care services, global social events, local support