Sales Development Representative

Who you are

• Previous experience in an SDR, inside sales, or business development role is preferred
• Previous experience in the software and technology sector is preferred
• Strong communication and relationship-building skills
• Comfortable making outbound sales calls
• Organised, self-motivated, and goal-oriented
• Experience using a CRM system is preferred
• Relevant sales or CRM certifications, such as HubSpot certifications
• Previous experience working with HubSpot CRM
• Additional experience in software, technology, or digital services environments

What the job involves

• Drive new business through high-volume outbound prospecting activities
• Research prospective customers, industries, and market trends to create highly personalised and relevant communications
• Engage with prospects through phone calls, email, and LinkedIn outreach
• Consistently work towards weekly and monthly outbound activity targets
• Opportunity Qualification & Meeting Scheduling
• Identify and qualify new sales opportunities
• Schedule meetings for the Sales team and support the development of the sales pipeline
• Meet or exceed activity and appointment-setting goals
• Help ensure scheduled meetings convert into qualified sales opportunities
• CRM & Sales Administration
• Maintain accurate and up-to-date prospect, opportunity, and activity records in the CRM
• Ensure prospect and opportunity data remains complete, accessible, and current
• Support accurate sales pipeline reporting and forecasting through effective CRM administration
• Relationship Building & Collaboration
• Build strong, professional relationships with prospective customers through effective communication and engagement
• Collaborate closely with the Sales team to ensure a smooth hand-off of qualified opportunities
• Maintain a focus on the quality and readiness of opportunities passed to the Sales team
• Market Feedback & Marketing Optimisation
• Provide relevant market and prospect feedback to the Sales and Marketing teams
• Collaborate with Sales and Marketing to review and optimise messaging and positioning
• Share actionable insights to help improve sales processes, messaging relevance, and prospect engagement
• Actively role-model, support, and contribute to Modus Create’s company values
• Attend industry events and conferences as required to support sales programmes and lead generation efforts
• Undertake other duties as required in line with the evolving needs of the business