Sales Development Representative

Lead Generation & Prospecting

• Conduct outbound cold calls, emails, and follow-up activities to generate qualified sales opportunities.
• Research target companies, industries, and key decision-makers.
• Build and maintain prospect databases.
• Qualify leads and schedule meetings for the sales team.
• Follow up with prospects from marketing campaigns, events, webinars, and referrals.

Market & Sales Research

• Perform market research to identify new business opportunities and industry trends.
• Analyze competitors, market developments, and customer needs.
• Develop and maintain target account lists for strategic sales initiatives.
• Gather and organize intelligence on potential clients and key stakeholders.

CRM Management

• Maintain accurate customer and prospect records in the CRM system.
• Track all sales activities, communications, and opportunities.
• Update lead status and ensure data integrity within the CRM.
• Support sales pipeline management and forecasting activities.

Reporting & Administration

• Prepare weekly and monthly sales activity reports.
• Analyze lead generation performance and conversion metrics.
• Generate reports on prospecting activities, meetings, and sales opportunities.
• Support management with sales research findings and business insights.

Customer & Call Management

• Handle incoming inquiries and direct them to the appropriate team members.
• Maintain a professional and customer-focused approach during all interactions.
• Assist in coordinating meetings and follow-up communications.

What We Offer

• Competitive salary and performance incentives.
• Career growth and development opportunities.
• Exposure to leading technology solutions and global vendors.
• Collaborative and professional work environment.
• Ongoing training and sales enablement programs.

Desired Candidate Profile

Qualifications Required

• Bachelor's degree in Business, Marketing, Management, or a related field.
• 2 4 years of experience in B2B sales, lead generation, business development, or inside sales.
• Experience conducting cold calls and outbound prospecting.
• Strong knowledge of CRM applications (Dynamics 365, or similar).
• Experience with market research and sales research activities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Excellent verbal and written communication skills in English and Arabic.

Preferred

• Experience in the IT, software, cloud, cybersecurity, or technology sector.
• Familiarity with LinkedIn Sales Navigator and lead generation tools.
• Understanding of sales pipelines and sales performance metrics.

Skills & Competencies

• Strong communication and interpersonal skills.
• Professional telephone etiquette.
• Research and analytical capabilities.
• Prospecting and lead qualification skills.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Results-oriented and proactive mindset.
• Strong attention to detail and reporting accuracy.