Sales Development Representative

CrecenTech Systems Pvt. Ltd. is seeking a proactive and organized Sales Development Representative (SDR) to engage prospective customers, follow up on sales opportunities, and schedule meetings for the Sales team. This role involves outbound calling, consistent lead follow-up, and accurate CRM management to help move opportunities through the sales pipeline.

The ideal candidate is a confident communicator who can understand customer needs, manage multiple leads, and maintain professional relationships with prospective and existing customers.

Key Responsisbilities:

• Contact prospective customers through cold calls, email, WhatsApp, and other approved channels.
• Follow up with leads consistently, identify their needs, and assess their interest in the Company’s products and services.
• Schedule qualified appointments, product demonstrations, and meetings for the Sales team.
• Maintain communication with prospective and existing customers to support lead progression.
• Follow up on quotations, proposals, and pending customer decisions.
• Record calls, customer interactions, follow-up activities, and lead status accurately in the CRM system.
• Coordinate with the Sales team to ensure timely handovers and responses to customer inquiries.
• Address basic questions and objections professionally, escalating matters when necessary.
• Prepare daily, weekly, and monthly reports on outreach, follow-ups, appointments, and sales progress.
• Work toward assigned individual and team targets while staying informed about the Company’s products and services.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field, or equivalent relevant experience.
• 1–3 years of experience in sales, business development, telesales, lead generation, customer service, or a similar role.
• Strong verbal and written communication and customer-handling skills.
• Confidence in cold calling, lead follow-up, and objection handling.
• Ability to organize multiple leads and prioritize follow-up activities.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Experience with CRM software is preferred.
• A professional, detail-oriented, and results-focused approach.

What we Offer:

• Performance-based incentives
• Professional training and development
• Career growth opportunities within the Sales Department
• Paid leave and applicable company benefits
• A supportive and collaborative work environment

Pay: Rs65,000.00 - Rs120,000.00 per month

Application Question(s):

• Are you comfortable working Night-shift?
• What's your salary expectation?
• How much experience do you have in sales Follow ups?

Language:

• How fluent are you in English? (Required)

Work Location: In person