Sales Development Representative

Central High Rise Ltd has developed from a traditional steeplejack business into an established working at height solutions company running for over 42 years. Rooted in gaining access to high or difficult structures, we offer a full range of steeplejack, abseiling and access techniques. Central High Rise Ltd takes pride in building a robust and dynamic team to deliver a multi-disciplined working at height specialist service. Integrity, safety and innovation is at the heart of everything we do. These innovations and health and safety standards have enabled us to offer a number of industry firsts and provide unique benefits for our clients whilst offering great career prospects for our employees.

The Role

We are currently looking for a driven Sales Development Representative to join our Nottingham offices and provide efficient sales and administrative support to the sales function. You will serve as point of contact for clients with sales queries such as repeat inspections or remedials and have the ability to understand client needs and translate them into accurate quotations. Training in working at height services can be provided.

With proven experience within a sales environment, the post holder will feel at ease working as a strong team member in a busy and fast paced operation harnessing strong interpersonal and communication skills. You will have the ability to build trust and rapport with a wide range of clients nationwide. Furthermore, be computer-literate and carry out work with a responsible and responsive attitude whilst collaborating effectively with the wider organisation.

Working hours: Monday to Friday 8am to 5pm.

Key duties include:

• Conduct outbound prospecting through cold calls, emails and other relevant channels to identify potential customers
• Polite and professional sales call handling
• Chase up, monitor and prepare accurate repeat inspection quotations
• Accurately process data
• Maintain and develop relationships with existing clients
• Respond to all leads in an efficient manner
• Manage all enquiries in a responsive manner
• Develop and maintain up to date CRM records for all customers and leads

Essential Criteria

• Qualified to GCSE level (or equivalent) including Maths and English
• Proven work experience in sales prospecting and customer service
• Proven track record of handling client enquiries and preparing quotations
• Proficient in MS Word, Excel and Outlook
• Confident and professional telephone manner
• Strong interpersonal and communication skills, with the ability to build trust and rapport with a wide range of clients nationwide
• Excellent attention to detail
• Ability to prioritise tasks and manage own workload
• Ability to work to tight deadlines

Desirable

• Hands on experience with CRM software
• Experience in using online Tender portals
• Experience in construction/steeplejack trade

What we offer

• Excellent public transport links
• Contribution Pension scheme
• Annual leave allowance of 31 days (including bank holidays) increasing with service
• Paid training and certification
• Milestone work anniversary reward
• Free tea and coffee
• Fortnight Christmas closedown
• Friendly and supportive team
• Paid weekly

Central High Rise Ltd is an equal opportunities employer and welcome applications from all suitably qualified candidates.

This position offers an exciting opportunity to work within an established organisation and contribute to the development of our sales department where your ideas and contributions will be valued. Our team prides itself on industry knowledge, long-term client partnerships and exceptional service delivery. If you’re ready to make a meaningful impact and grow with us, we would absolutely love to hear from you.

Please note that on-site parking is unavailable however, an on-street parking permit can be provided. We particularly welcome applications from candidates who live locally or can commute easily by public transport, walking or cycling.

Pay: £26,436.00-£28,308.00 per year

Ability to commute/relocate:

• Nottingham NG2 3GA: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales : 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person