Sales Development Representative

Digital Phantom is a growing digital marketing and business solutions agency serving businesses across Canada and the United States. We help businesses generate more leads, improve their online presence, and grow through digital advertising, SEO, social media management, email marketing, and other technology-enabled solutions.

We are looking for a Sales Development Representative (SDR) to join our growing sales team and help us build strong relationships with prospective clients.

About the Role

As an SDR at Digital Phantom, you will be responsible for identifying potential business clients, initiating conversations, qualifying prospects, and booking qualified appointments for our sales team.

The ideal candidate is confident, persuasive, highly motivated, and comfortable speaking with business owners and decision-makers. You should enjoy sales, be comfortable making outbound calls, and have the ability to turn cold prospects into meaningful sales opportunities.

Key Responsibilities

• Conduct outbound calls to prospective clients in Canada and the United States.
• Identify and research potential businesses that could benefit from Digital Phantom's services.
• Introduce Digital Phantom and effectively communicate our value proposition.
• Qualify leads based on business needs, budget, decision-making authority, and potential fit.
• Book qualified appointments for Account Managers / Business Development Executives.
• Follow up with prospects through phone, email, SMS, and other communication channels.
• Maintain accurate and up-to-date lead information in the CRM.
• Track conversations, follow-ups, appointments, and lead statuses.
• Re-engage leads that are not immediately ready to move forward.
• Meet and exceed daily, weekly, and monthly outreach and appointment-setting targets.
• Work closely with Account Managers and the sales team to ensure smooth handoffs.
• Continuously improve sales scripts, objection-handling techniques, and outreach strategies.
• Stay informed about Digital Phantom's services, offers, and target industries.

What We're Looking For

• 1–3 years of sales, telemarketing, SDR, BDR, or appointment-setting experience preferred.
• Excellent spoken and written English.
• Strong communication and interpersonal skills.
• Confident and professional telephone manner.
• Comfortable making a high volume of outbound calls.
• Strong persuasion and objection-handling abilities.
• Goal-oriented and motivated by targets and performance.
• Ability to build rapport quickly with prospects.
• Strong follow-up and organizational skills.
• Comfortable working with CRMs and sales tools.
• Ability to work independently in a remote environment.
• Strong attention to detail and accurate data entry.
• Experience selling digital marketing, advertising, SaaS, professional services, or other B2B services is an advantage.

Key Performance Indicators (KPIs)

Your performance will be measured based on:

• Outbound calls and meaningful conversations
• Qualified leads generated
• Appointments booked
• Appointment show rate
• Lead-to-opportunity conversion
• Follow-up completion
• CRM accuracy
• Monthly sales pipeline contribution

Compensation

Competitive base salary + performance-based incentives/commission.

We believe high-performing SDRs should have the opportunity to significantly increase their earnings based on results.

Why Join Digital Phantom?

• Fully remote position
• Work with clients across Canada and the United States
• Performance-driven earning potential
• Opportunity to grow within the sales organization
• Training and sales development support
• Exposure to digital marketing, advertising, and multiple industries
• Collaborative and growth-focused team
• Opportunity for career advancement into Account Management and Business Development roles

Work Schedule

The successful candidate must be available to work hours that overlap with Canadian and U.S. business hours, depending on the assigned market.

How to Apply

If you're an ambitious sales professional who enjoys speaking with business owners, generating opportunities, and hitting targets, we'd love to hear from you.

Apply through Indeed with your updated resume and a brief summary of your sales experience.

Digital Phantom is an equal opportunity employer.

Pay: Rs60,000.00 - Rs80,000.00 per month

Experience:

• appointment-setting : 2 years (Required)

Work Location: Remote