Sales Development Representative

We are looking for a highly motivated, organized, and client-focused Sales Development Representative (SDR) to join a growing team in Panama supporting U.S.-based clients.

This is more than a traditional cold-calling or appointment-setting position. As an SDR, you will act as an extension of our clients’ sales teams, executing strategic outreach campaigns, qualifying prospects, generating qualified meetings, managing activity in HubSpot, and providing clear visibility into sales development performance.

The ideal candidate is confident communicating with both prospects and clients, comfortable managing multiple accounts, and able to balance high activity levels with quality, organization, and attention to detail.

Key Responsibilities

• Execute outbound and inbound prospecting through phone, email, LinkedIn, and HubSpot sequences .
• Qualify prospects based on Ideal Customer Profiles (ICP), including industry, company size, geography, role, buying potential, and demonstrated interest.
• Conduct professional qualification conversations to assess prospect fit and interest.
• Identify high-intent prospects and prioritize outreach based on engagement and client priorities.
• Schedule qualified meetings between prospects and sales teams.
• Create professional warm introductions and handoffs for qualified opportunities.
• Follow structured multi-touch outreach cadences while maintaining personalized messaging.
• Respond promptly to inbound leads and buyer-intent signals.
• Manage objections, disqualifications, positive responses, and nurture opportunities.
• Maintain accurate and complete prospect records within HubSpot .
• Track calls, emails, notes, lead statuses, meetings, qualification details, and handoffs.
• Maintain strong CRM hygiene and ensure prospect activity is properly documented.
• Participate in regular client meetings and provide updates on outreach activity, pipeline development, results, and challenges.
• Review performance metrics and provide proactive feedback on targeting, messaging, lead quality, and outreach strategies.

What We’re Looking For

• Advanced English proficiency , both written and spoken.
• Previous experience in Sales Development, Business Development, Inside Sales, Lead Generation, Appointment Setting , or a similar role.
• Working knowledge of HubSpot and experience managing contacts, sequences, activities, calls, tasks, lead statuses, and basic reporting.
• Experience qualifying leads—not simply generating activity or making calls.
• Proven ability to schedule qualified meetings for sales teams.
• Strong phone presence and professional communication skills.
• Confidence communicating directly with U.S.-based prospects and clients .
• Strong organizational skills and attention to detail.
• Ability to manage priorities and outreach across multiple client accounts.
• Comfortable working in a metrics-driven and accountable environment .

Highly Preferred

• Experience within the logistics, transportation, or supply chain industry .
• Previous experience working in a marketing, demand generation, sales development, or similar agency environment .
• Experience supporting multiple client accounts simultaneously.
• Previous SDR leadership, coaching, mentoring, or team lead experience .
• Experience working directly with U.S.-based companies or clients.

What Success Looks Like

Success in this role goes beyond hitting activity targets. We’re looking for someone who can consistently execute high-quality outreach, identify and qualify the right prospects, generate meaningful sales opportunities, maintain excellent CRM documentation, and confidently communicate results.

If you are proactive, comfortable speaking with decision-makers, highly organized, and know how to turn prospecting activity into qualified opportunities, we’d love to hear from you.