Sales Development Representative

KEY RESPONSIBILITIES

* Contact and respond to incoming leads promptly through phone, email, or other communication channels.

* Provide initial quotations and relevant information to potential clients.

* Follow up consistently with leads to maintain engagement and move qualified prospects forward.

* Identify and qualify leads based on established sales criteria.

* Endorse qualified leads to the appropriate Account Manager for further discussion.

* Assist qualified leads in scheduling meetings with Account Managers.

* Maintain accurate and updated lead information, activities, quotations, and endorsements in the CRM.

* Monitor and update the status of assigned leads and scheduled meetings.

* Ensure no qualified lead is left without proper follow-up or next action.

* Coordinate with Account Managers and the Sales Team to ensure smooth lead handovers.

* Help the sales team achieve and exceed monthly sales targets through effective lead handling and qualification.

QUALIFICATIONS

* Bachelor's degree in any field.

* Strong verbal and written communication skills.

* Customer-oriented and comfortable communicating with potential clients.

* Organized and able to manage multiple leads and follow-ups.

* Proactive and persistent when following up with prospects.

* Comfortable using CRM systems, spreadsheets, email, and other basic office tools.

* Sales, customer service, lead generation, or related experience is an advantage.

* Fresh graduates are welcome to apply.