Sales Development Representative

About NTT DATA Business Solutions:

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.

As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs.

As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.

Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients.

Our clients trust our deep experience and proven approaches - all around the world.

Job Summary:

The Digital Demand Executive will work alongside the Head of Sales for Ireland to help grow the Irish operation and create qualified sales opportunities across the NTT DATA Business Solutions product portfolio, with a particular focus on SAP and ServiceNow.

The role will research and prioritise target accounts, engage senior decision-makers and develop early-stage conversations around business and technology transformation. Working closely with sales, marketing and subject-matter experts, the Digital Demand Executive will connect campaign activity with relevant, consultative prospect engagement, ensuring opportunities are captured, qualified and progressed consistently.

Key responsibilities:

• Research and prioritise target organisations, industry sectors and decision-makers across the Irish market using approved data and insight tools.
• Work closely with the Head of Sales for Ireland to support territory development, account planning and the growth of the Irish operation.
• Execute structured outbound activity across telephone, email and LinkedIn social selling, using warm, relevant and consultative messaging.
• Follow up marketing campaigns, events, webinars, content engagements and buying-intent signals promptly.
• Qualify business challenges, current systems, transformation priorities, timescales, stakeholders and next-step interest.
• Book well-qualified introductory meetings for the Head of Sales or the appropriate sales or solution specialist.
• Maintain accurate and timely records in HubSpot, including activity, notes, contact status, next actions and opportunity context.
• Collaborate with sales, marketing and subject-matter experts to develop account plans, campaign messaging and sector-specific outreach.
• Support event delegate recruitment and post-event follow-up to convert engagement into meaningful conversations.
• Build credible working knowledge across SAP, ServiceNow and the wider portfolio, including ERP, finance, HR, EAM, workflow, data, cloud and AI transformation themes.
• Share market feedback, competitor insight and prospect themes to improve campaigns, propositions and messaging.

Experience and skills:

Essential

• Confident and professional communicator, comfortable speaking with senior finance, HR, IT, operations and transformation stakeholders.
• Evidence of proactive outbound prospecting, business development, telesales, recruitment, customer engagement or a comparable target-driven role.
• Strong written communication skills for concise, personalised emails, LinkedIn messages and call follow-ups.
• Curious, resilient and comfortable handling objections while maintaining a positive customer experience.
• Organised approach to managing a pipeline of accounts, contacts, tasks and follow-up activity.
• Good research skills and the ability to turn account information into relevant conversation starters.
• Comfortable working with CRM systems, digital prospecting tools and Microsoft 365 applications.
• Able to work collaboratively, accept coaching and continuously improve messaging and activity quality.

Desirable

• Experience in B2B technology, consulting, software, professional services or enterprise transformation.
• Knowledge of the Irish enterprise market and experience developing relationships with Ireland-based organisations.
• Familiarity with SAP, ServiceNow, ERP, cloud, finance transformation, HR technology, workflow, data or AI topics.
• Experience using HubSpot, LinkedIn Sales Navigator, ZoomInfo or other intent and contact-data platforms.
• Experience supporting events, webinars or account-based marketing campaigns.

Measures of success

• Consistent delivery of agreed activity and account-engagement objectives.
• Quality and relevance of meetings booked, measured through sales acceptance and progression.
• Creation and influence of qualified pipeline from outbound, campaign and event activity.
• Contribution to the growth and development of the Irish operation across the major product portfolio.
• Accuracy, completeness and timeliness of CRM data and follow-up actions.
• Improvement in conversion rates across contact, conversation, meeting and opportunity stages.
• Positive collaboration with the Head of Sales for Ireland, marketing and solution teams.

Personal qualities

• Commercially curious and genuinely interested in understanding how organisations operate and change.
• Warm, credible and consultative rather than overly scripted or hard-selling.
• Self-motivated, dependable and comfortable working to clear objectives.
• Resilient and persistent, with sound judgement about when and how to follow up.
• Entrepreneurial and motivated by helping to grow an operation and develop a market.
• Open to feedback and keen to build a long-term career in demand generation or technology sales.

Benefits:

Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2026 SAP® Pinnacle Awards and the Top Employer Award 2026, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you.

We offer a range of benefits designed to support your well-being, career growth, and work-life balance:

• Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.

• Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.

• "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)

• Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.

• Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.

• Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.

• Health and Well-being: Prioritise your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.

• Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.

• Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.

• Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.