Sales Development Representative

About the Role

We are looking for a confident and target-driven SDR (Cold Caller) to join our IT services team. The ideal candidate will be responsible for reaching out to potential clients, introducing our IT solutions, identifying business needs, and generating qualified leads and appointments for the sales team.

What You'll Do

• Make outbound calls to prospective clients, including business owners, agency founders, and decision-makers.
• Introduce the company’s IT services and understand potential clients’ business and technology needs.
• Generate qualified leads and schedule appointments for the sales team.
• Follow provided calling scripts while adapting naturally to different conversations.
• Handle objections and rejection professionally while maintaining a positive and persistent approach.
• Conduct follow-ups with prospects through calls and other outreach channels.
• Maintain accurate records of calls, leads, follow-ups, and outcomes in the CRM.
• Meet weekly/monthly targets for call volume, qualified leads, and appointments.
• Research prospects to identify relevant opportunities before making calls.
• Coordinate with the sales team and provide relevant information about qualified prospects.
• Maintain a professional and positive representation of the company during all client interactions.

Who We're Looking For

• Strong spoken English with clear, confident, and professional communication skills.
• Previous experience in cold calling, telesales, lead generation, or appointment setting.
• Experience selling or promoting IT services, software, digital solutions, or B2B services is a plus.
• Comfortable speaking with business owners, founders, and senior decision-makers.
• Ability to handle rejection and objections while remaining consistent and motivated.
• Target-oriented with strong follow-up and persuasion skills.
• Basic familiarity with CRM tools, lead management systems, or calling/dialer software.
• Self-motivated, proactive, and comfortable working independently.
• Strong listening and interpersonal skills.

What We Offer

• Competitive salary with performance-based incentives/commission.
• Training and guidance on our services, CRM, and sales process.
• Opportunity to work with international clients.
• Growth opportunities within the sales and business development team.
• Professional and collaborative work environment.

Pay: Rs50,000.00 - Rs100,000.00 per month

Work Location: Remote