Sales Development Representative

About the Role We are looking for a proactive and results-driven Sales Development Representative (SDR) to support outbound sales efforts for a U.S.-based security services company. In this role, you will identify potential business customers, conduct outbound outreach by phone and email, and schedule qualified sales appointments with decision-makers.

The ideal candidate is confident communicating in English, comfortable with outbound prospecting, and capable of managing daily activities independently while adapting to evolving sales strategies and priorities.

Key Responsibilities

• Conduct outbound prospecting through phone calls and email to identify potential business clients.
• Contact construction companies, property management firms, warehouses, commercial property owners, and other relevant businesses.
• Identify and engage business owners, decision-makers, and key stakeholders.
• Schedule approximately 10 qualified sales appointments per month.
• Follow structured multi-touch outreach cadences and adapt messaging based on campaign performance.
• Maintain accurate records of calls, emails, follow-ups, and prospect interactions in HubSpot.
• Manage sales sequences, track prospect engagement, and keep CRM pipeline data organized and up to date.
• Work with sales tools, including CRM platforms, email sequencing software, LinkedIn, dialers, and spreadsheets.
• Collaborate directly with company leadership, incorporating feedback and coaching to improve outreach effectiveness.
• Adapt to evolving scripts, sales processes, and prospecting priorities.

Requirements

• Fluent English, with strong verbal and written communication skills suitable for speaking with U.S. business owners and decision-makers.
• Previous experience in sales development, outbound sales, cold calling, appointment setting, lead generation, or a related role.
• Strong organizational and time-management skills, with the ability to manage daily outreach activities independently.
• Comfortable making outbound calls, sending prospecting emails, and conducting consistent follow-ups.
• Experience using CRM platforms to log activities, manage prospects, and maintain accurate pipeline records.
• Proficiency with technology and willingness to learn new sales tools and systems quickly.
• Adaptable, self-motivated, and able to work effectively in a dynamic sales environment.
• Availability to work Monday to Friday, 9:00 AM - 6:00 PM Pacific Time.

Preferred Qualifications

• Experience using HubSpot, particularly for activity logging, contact management, and sales sequences.
• Background in security guard services, facilities services, or other B2B field service industries.
• Experience setting appointments or supporting sales for high-value B2B contracts.
• Familiarity with outbound sales strategies targeting business owners and commercial decision-makers.

What We Offer

• Fully remote position based in Colombia.
• Company-provided work equipment.
• Direct collaboration with company leadership.
• Call reviews, coaching, and guidance from day one.
• The opportunity to contribute to the development and growth of an outbound sales program.

Sales Development Representative (SDR)

Location: Remote, Colombia

Job Type: Full-Time

Schedule: Monday to Friday, 9:00 AM - 6:00 PM Pacific Time

If you are confident communicating in English, enjoy outbound prospecting, and are motivated by generating new business opportunities, we encourage you to apply!