Sales Development Representative

Sales Development Representative (SDR)

Position Title: Sales Development Representative (SDR)

Department: Sales

Reports To: GTM / Business Development Manager

Location: Northeast/ Mid Atlantic Region (Remote/Hybrid)

About Axxess Networks

Axxess Networks is a trusted U.S.-based provider of secure, scalable communication and network solutions. With more than 40 years of telecom expertise, Axxess helps organizations modernize how they connect, collaborate, and serve their customers.

We deliver Unified Communications (UCaaS), Omnichannel Contact Center, and Intelligent LTE Failover solutions for industries where reliability and responsiveness matter most, including healthcare, education, legal, finance, and hospitality.

And we're just getting started. Axxess Networks is entering a new era, launching an entirely new AI-driven product stack built to transform how businesses engage, respond to, and win customers. You'll be one of the first voices introducing the market to what Axxess is becoming: starting conversations, opening doors, and helping businesses discover how AI can change the way they communicate.

Our mission is to empower businesses through intelligent, secure, AI-powered communication solutions that enhance customer experience and drive growth.

Position Overview

Most sales reps dread cold calls. We're looking for the rare few who love them: the people who make the next call when everyone else has stopped, and who don't just want to hit quota but want to be at the top of the board.

As a Sales Development Representative, you are the front line of Axxess's growth engine and the first voice many decision-makers will hear from us. You'll open doors through cold and warm outreach, lead with curiosity instead of a pitch, and set the stage for meaningful sales conversations.

This is a local Philadelphia-area role for someone who is hungry enough to chase greatness and professional enough to earn trust on every call. If you want to launch or grow a sales career in technology and telecom, and you want to win the right way, this is your seat.

Key ResponsibilitiesProspecting & Lead Generation

• Own the phone. Drive high-quality cold and warm calling as your primary outreach channel, supported by email and LinkedIn.

• Research prospects before you dial so every conversation starts with relevance, not a script.

• Execute outbound campaigns targeting SMB, mid-market, and enterprise prospects in key industries.

• Independently close SMB deals, taking qualified small-business opportunities from first call to signed agreement.

• Treat every “no” as fuel. Stay persistent, follow up with purpose, and keep the pipeline moving.

Qualification & Opportunity Creation

• Lead consultative discovery conversations to uncover business needs, technology challenges, and buying processes.

• Ask real questions, listen carefully, and position Axxess as a solution to real problems instead of a product pitch.

• Qualify prospects and schedule demos or meetings for Solutions Executives and Channel Managers.

• Nurture early-stage relationships through professional, timely follow-up.

Structure, Discipline & Pipeline Management

• Plan your day with intention: time-block call sessions, run disciplined cadences, and hit daily activity goals.

• Track your numbers and own your results. Compete hard, mostly with who you were yesterday.

• Maintain clean, accurate, and detailed records in HubSpot so every handoff is seamless.

Collaboration & Sales Alignment

• Work closely with Solutions Executives, Channel Managers, and Marketing to execute strategic outreach campaigns.

• Share what you hear on the phones to sharpen targeting, messaging, and campaign performance.

• Be coachable. Seek feedback, review your calls, and constantly refine your craft.

Representation & Professionalism

• Represent Axxess Networks with integrity, confidence, and professionalism in every interaction.

• Communicate Axxess's value proposition with clarity, emphasizing reliability, customer service, and innovation.

• Read the room. Use emotional intelligence to recognize when to push, when to pause, and when to just listen.

• Uphold Axxess's customer-first culture and promote our brand as the trusted choice for business communications.

Qualifications

• 1–3 years of experience in sales, business development, or a customer-facing role (tech, telecom, SaaS, or service industry experience preferred).

• A real passion for phone-based outreach. You'd rather pick up the phone than send another email.

• A competitive drive to be the best, balanced with a consultative, professional approach.

• Exceptional verbal and written communication skills. You speak with clarity and confidence and explain complex ideas simply.

• Strong emotional intelligence, with the ability to read people, adapt in real time, and build trust quickly.

• Highly structured, organized, and disciplined, capable of managing multiple priorities without dropping the ball.

• Natural curiosity and a desire to solve problems for businesses rather than just sell to them.

• Resilient and energetic, able to bounce back fast and thrive in a fast-paced environment.

• Experience closing transactional or SMB deals a plus.

• Proficiency with CRM and outreach tools (HubSpot experience preferred).

• A team-oriented mindset with the ambition to grow into a full-cycle sales role.

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Work from home

Work Location: Hybrid remote in Philadelphia, PA 19102