Sales Development Representative, Enterprise

About Resolve AI

• Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
• Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
• We’ve raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).

Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one.

What You’ll Do

• Use modern tools, including leading sales prospecting products, AI, and your own creativity, to identify high-propensity leads.
• Engage these leads with timely, relevant messaging across channels, including email, calls, social media, and events, to schedule meetings with engineering personas that generate pipeline.
• Rapidly engage and qualify inbound leads to provide immediate value to the prospect while determining their potential fit for Resolve’s offerings.
• Work hand-in-hand with colleagues in GTM to deliver delightful prospect experiences, primarily by sharing feedback to create a cohesive prospect engagement strategy that prospects genuinely value.
• Serve as the ear to the ground for the GTM organization, staying up to date on product knowledge, industry trends, and the competitive landscape, quickly becoming a knowledgeable expert in our customers and our space.
• Record your activity and what you’re learning in a system of record (aka CRM), enabling the Resolve GTM organization to quickly learn what’s working, what’s not, and how to execute at the highest level.

What We’re Looking For

• 0.5 to 1+ years of experience in a pipeline-generation role, ideally within a tech startup or other fast-paced, high-growth environment.
• Demonstrated ability to source and qualify leads, ideally with your own playbook. You’re the person your peers want to emulate.
• You’ve been a top performer because you know what it takes to get there. You track the input to predict the output.
• You have the confidence that you’ll figure it out, and the sense of urgency to move quickly to make it happen. You thrive in fast-paced, sometimes ambiguous environments, and are capable of handling change and uncertainty with confidence. You’ll challenge the status quo when things aren’t working, and you’ll be open to new ideas that deliver better results.
• You’re fluent in the language of your prospects, both in written and spoken form (maybe even memes?), and you can navigate conversations whether you’re speaking with an engineering leader or an on-call engineer.
• You need to like technology. We’ll give you the tools to be highly successful, but we expect you to use them, and even introduce new tools that give us a leg up. You’ll need some familiarity with CRM systems (e.g., Salesforce, HubSpot), as well as sales engagement tools like Apollo. We expect you to become ultra proficient with tech so that you can exceed your goals in support of company goals.

Why Join Resolve AI?

• Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.

• Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.

• Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.

• Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.

• Competitive Benefits: Competitive Pay Packages with full benefits including:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Monthly Housing Stipend
  • Flexible (Unlimited) Paid Time Off
  • Visa Sponsorship & Immigration Support
  • 401(k) Plan
  • Parental Leave
  • Discretionary Tech Benefit Stipend
  • Daily in-office Lunches and Dinners

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.