Sales Development Representative Manager

Who you are

• 3+ years of sales development management experience leading an outbound team, ideally in B2B SaaS
• Experience selling to GTM leaders
• Experience promoting SDRs into other departments of the organization
• Experience and ability to thrive in a rapidly changing environment and enjoys getting their hands dirty – This means leading by example and not being afraid of picking up the phone to show new SDRs how to get the job done
• Proven experience growing high performing SDR teams
• Passion to hire well, coach, and hold team members to high standards
• Strong analytic skills and the ability to leverage data to determine how we should prioritize improvements
• Deep familiar with using Claude code, or other LLM models + agent building tools

What the job involves

• We’re looking for an experienced Sales Development Manager to lead one of our Mid-Market SDR teams
• Reporting into the VP of Sales Development, you bring 3+ years experience managing a high performing outbound SDR team from multiple B2B SaaS orgs
• You shouldn’t be afraid to pick up the phone and have experience building outbound messaging through all prospecting channels - phone, email + linkedin
• Working closely with marketing + sales leadership, you’re experienced with hiring, coaching and motivating a senior, outbound focused team to hit and exceed pipe gen targets, in a fast paced environment
• You should be comfortable and excited to constantly be in the weeds in our product, working closely with our Engineer & Product teams to provide feedback and ideas for future customers
• Hire [senior] top talent to the team as we continue to grow
• Onboard and train new reps to the team
• Run effective 1:1’s weekly with reps to provide analysis, coaching, performance management and career growth support
• Work closely with the VP of Sales Development, VP Sales & CMO to ensure messaging + talk tracks are aligned and effective
• Provide product feedback and ideas to our product/engineering team on an ongoing basis to help contribute to the vision and value of Nooks for our customers
• Work directly with sales leadership to ensure SDR + AE alignment in processes, messaging + strategy
• Build and consistently iterate on outbound sequences and templates
• Identify and resolve process bottlenecks, data issues and inconsistencies in process, systems and strategy
• Assist with list building + target account gathering for the team
• Utilize analytics and data to uncover and follow patterns to guide the team

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.