Sales Development Representative | Recruitment/TA Background Welcome

Recruiter or Talent Acquisition professional thinking about moving into sales?

You might already have more transferable skills than you think.

You source candidates → we prospect businesses.
You screen candidates → we qualify prospects.
You pitch opportunities → we pitch solutions.
You follow up with candidates → we follow up with prospects.
You schedule interviews → we schedule meetings.
You manage a recruitment pipeline → we manage a sales pipeline.

Sound familiar?

With 20,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.

At StoreHub, we're building a dream team where your colleagues are extraordinary at what they do and highly effective collaborators. It's in a team like this that you learn the most, do your best work, improve the fastest, and have the most fun.

We're looking for a Sales Development Representative (SDR) to explore new business opportunities and build strong relationships with potential customers. As one of the first points of contact for new clients, you'll play a key role in understanding business needs, qualifying opportunities and connecting the right businesses with our sales team.

And yes, we're particularly interested in people from Recruitment and Talent Acquisition backgrounds.

You don't need to have prior experience in SaaS or sales. If you've spent your career sourcing, screening, communicating, influencing, following up and working towards targets, you've already developed many of the skills needed to succeed in this role.

What changes? Instead of qualifying candidates, you'll qualify businesses. Instead of booking interviews, you'll book sales meetings. And instead of helping companies hire great people, you'll help them discover solutions that can make their businesses better.

What you will need to do:

• Discover new business opportunities and build relationships with potential customers, ensuring a successful pre-sales experience by fully understanding business needs and qualifying opportunities
• Engage with customers over chat and phone to identify their needs and provide them with the best possible solution
• Leverage your creativity and problem-solving skills to address customer concerns and find innovative solutions
• Work closely with sales executives to develop effective sales strategies and ensure a seamless handover of leads
• Provide feedback and suggestions to the product development team to ensure that our products meet the needs of our customers

We're seeking a Sales Development Representative who embodies the following traits:

• Are verbally proficient in English, Mandarin and Bahasa Malaysia

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

• Able to read and engage with people well
• Comfortable with multitasking and handling customer inquiries over chat and phone
• Ability to learn quickly and understand technical information
• Able to pitch value and benefits with absolute conviction and clarity
• Resilient, able to handle rejection and apply feedback immediately
• Availability to work 5 days a week, including weekends and public holidays
• Prior experience in winning SME businesses is a plus

What makes working at StoreHub awesome (and refreshing!):

• Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
• Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
• Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
• Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

• Communicate for Clarity
• Humble and Hungry
• Authentic but not an *sshole
• Nimble and Quick
• Growth Mindset
• Efficiency and Excellence

We do have all the other cool perks too:

• Apple Macbooks for everyone
• Free Season Parking
• Fully stocked fridge and pantry - Coffee, snacks, and more yums
• Cutting edge tools. If something can be automated, we'll make it happen
• Medical and Dental Outpatient Visits + Medical Insurance
• Opportunities for career growth and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.